View test details

task australia Updated Sep 10, 2026 1 min read view-test-details.md

View the results of an individual synthetic test run by a monitor.

Before you begin

Role required: sn_sow_synthetics.synthetics_viewer, sn_sow_synthetics.synthetics_editor, sn_sow_synthetics.synthetics_admin

Procedure

Navigate to All > Service Operations Workspace and select the synthetic monitoring icon ([Omitted image "sys-mon-icon.png"] Alt text: Synthetic monitoring).
Select a monitor from the list of all monitors.
Select a test from the list of tests.

The modal displays information about the test including a response body. In this example, it shows that the request was sent to a bad gateway.

Note: If your monitor uses OAuth and a test fails with a 4xx error, it may be because your refresh token expired. Re-authenticate by visiting the OAuth credential page and clicking the credential link.

[Omitted image "sys-mon-failed_monitor.png"] Alt text: A modal displays information about the test including a response body that states that the request was to a bad gateway.

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---
title: View test details
description: View the results of an individual synthetic test run by a monitor.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/view-test-details.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Identifying system issues with synthetic monitoring, Synthetic monitoring, ITOM AIOps, IT Operations Management]
---

# View test details

View the results of an individual synthetic test run by a monitor.

## Before you begin

Role required: sn\_sow\_synthetics.synthetics\_viewer, sn\_sow\_synthetics.synthetics\_editor, sn\_sow\_synthetics.synthetics\_admin

## Procedure

1. Navigate to **All** &gt; **Service Operations Workspace** and select the synthetic monitoring icon \(\[Omitted image "sys-mon-icon.png"\] Alt text: Synthetic monitoring\).

2. Select a monitor from the list of all monitors.

3. Select a test from the list of tests.

The modal displays information about the test including a response body. In this example, it shows that the request was sent to a bad gateway.

**Note:** If your monitor uses OAuth and a test fails with a 4xx error, it may be because your refresh token expired. Re-authenticate by visiting the OAuth credential page and clicking the credential link.

\[Omitted image "sys-mon-failed\_monitor.png"\] Alt text: A modal displays information about the test including a response body that states that the request was to a bad gateway.