Opt out of Benchmarks

---
title: Opt out of Benchmarks
description: You can opt out of Benchmarks at any time. If you opt out, your company usage data is no longer included in the Benchmarks data set, and you no longer see aggregate metrics.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/benchmarks/t\_OptOutBench-cf.html
release: australia
product: Benchmarks
classification: benchmarks
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Benchmarks, IT Service Management]
---

# Opt out of Benchmarks

You can opt out of Benchmarks at any time. If you opt out, your company usage data is no longer included in the Benchmarks data set, and you no longer see aggregate metrics.

## Before you begin

Role required: sn\_bm\_client.benchmark\_admin

## About this task

When you opt out of the Benchmarks forum, it means that you no longer have access to benchmarking information for your organization. Your usage data is also removed from the Benchmarks data set going forward. However, your company can rejoin the Benchmarks program at any time.

**Note:** It may take up to two monthly refresh cycles for the request to be processed.

## Procedure

1.  Navigate to **All** > **Benchmarks** > **Setup**.

2.  Click **Opt-out of ServiceNow Benchmarks**.

3.  Click **Opt-Out**.

4.  To send your feedback, provide the relevant information and click **Send**.

    Otherwise, click **Cancel** to skip the survey.

    \[Omitted image "BenchSurvey.png"\] Alt text: Survey options

    The opt-out confirmation is shown. You can opt back in at any time.