Approval with e-Signature for change requests
concept australia Updated Sep 10, 2026 1 min read approval-e-signature-changes.md
Use e-signatures to add an additional layer of verification and compliance to change approval workflows. e-signatures are supported in both Core UI and Service Operations Workspace (SOW).
e-signatures provide a secure, auditable method for approvers to verify their identity when approving change requests.
Supported approval mechanisms
You can use e-signatures with any approval mechanism available in Change Management, including:
- The Ask for Approval action in Flow Designer.
- The Approval - User or Approval - Group activities in Workflow.
- Change approval policies.
Supported tables
By default, Approval with e-Signature supports the Change Request and Standard Change Proposal tables.
For more information, see Approval with e-signature.
Requirements
Before you can use e-signatures with change approvals, verify the following requirements:
- The e-signature platform plugin is activated on your instance. For activation instructions, see Activate Approval with e-Signature plugin.
- Change approvals are configured for the relevant change models or change types using Flow Designer flows, legacy workflows, or change approval policies.
- Approvers have the appropriate roles to approve change requests.
Parent Topic:Exploring Change Management
Keywords e-signaturechange approvalchange request
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--- title: Approval with e-Signature for change requests description: Use e-signatures to add an additional layer of verification and compliance to change approval workflows. e-signatures are supported in both Core UI and Service Operations Workspace \(SOW\). locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/approval-e-signature-changes.html release: australia product: Change Management classification: change-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [e-signature, change approval, change request] breadcrumb: [Explore, Change Management, IT Service Management] --- # Approval with e-Signature for change requests Use e-signatures to add an additional layer of verification and compliance to change approval workflows. e-signatures are supported in both Core UI and Service Operations Workspace \(SOW\). e-signatures provide a secure, auditable method for approvers to verify their identity when approving change requests. ## Supported approval mechanisms You can use e-signatures with any approval mechanism available in Change Management, including: - The **Ask for Approval** action in Flow Designer. - The **Approval - User** or **Approval - Group** activities in Workflow. - Change approval policies. ## Supported tables By default, Approval with e-Signature supports the Change Request and Standard Change Proposal tables. For more information, see [Approval with e-signature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/approval-with-e-signature.md). ## Requirements Before you can use e-signatures with change approvals, verify the following requirements: - The e-signature platform plugin is activated on your instance. For activation instructions, see [Activate Approval with e-Signature plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/activate-approval-esignature.md). - Change approvals are configured for the relevant change models or change types using Flow Designer flows, legacy workflows, or change approval policies. - Approvers have the appropriate roles to approve change requests. **Parent Topic:**[Exploring Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/exploring-change-management.md)
| title | Approval with e-Signature for change requests |
| description | Use e-signatures to add an additional layer of verification and compliance to change approval workflows. e-signatures are supported in both Core UI and Service Operations Workspace \(SOW\). |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/approval-e-signature-changes.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | e-signaturechange approvalchange request |
| breadcrumb | ExploreChange ManagementIT Service Management |