Attach files to a standard change template

task australia Updated Sep 10, 2026 1 min read attach-files-change-templates.md
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Attach files, such as documents, spreadsheets, and images, to a standard change proposal. Standard change templates copy any file attached to the template to a change request that the template creates.

Before you begin

Role required: itil or admin

Procedure

  1. Navigate to All > Change > Standard Change > My Proposals.

  2. Open the proposal that you want to add the attachment to.

  3. Select the Manage Attachments icon [Omitted image "attachfiles.png"] Alt text: to browse and select the file.

    The attached file appears at the top of the proposal.

    Note: You can add more than one file as an attachment.

  4. Select Update and request approval for the proposal.

Result

Any attachment associated with a standard change proposal is copied to the standard change template that is created when the proposal is approved. When that template is used to create a standard change, any attachment associated with it is also copied to those standard change requests.

Parent Topic:Standard change catalog

Related topics

Configure standard change catalog properties

Create a standard change task template

Modify or retire a standard change template

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