Conflict calendar

---
title: Conflict calendar
description: The conflict calendar graphically represents the potential scheduling conflicts for a change request. Conflicts are identified as active change requests, blackout schedules, and changes scheduled outside maintenance schedules. Use the Scheduling Assistant to resolve any schedule conflicts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/change-conflict-calendar.html
release: australia
product: Change Management
classification: change-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Conflict detection, Configure, Change Management, IT Service Management]
---

# Conflict calendar

The conflict calendar graphically represents the potential scheduling conflicts for a change request. Conflicts are identified as active change requests, blackout schedules, and changes scheduled outside maintenance schedules. Use the **Scheduling Assistant** to resolve any schedule conflicts.

\[Omitted image "change-req-conflict-calendar.png"\] Alt text: Conflict calendar with numbered UI components. For descriptions, see the following table.

<table id="table_cv4_kmd_gdb"><thead><tr><th>

SI \#

</th><th>

UI component

</th><th>

Description

</th></tr></thead><tbody><tr><td>

1

</td><td>

Scheduling Assistant

</td><td>

Enables you to choose from the list of available time slots to resolve conflicts. For more information on resolving conflicts, see [Manage your change schedules and resolve conflicts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/use-conflict-calendar.md) [Manage your change schedules and resolve conflicts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/use-conflict-calendar.md)

</td></tr><tr><td>

2

</td><td>

View Form

</td><td>

Returns you to the Change Request form.

</td></tr><tr><td>

3

</td><td>

Calendar

</td><td>

Enables you to choose a date. When you select a date, you can view the schedule details of that day.

</td></tr><tr><td>

4

</td><td>

Current day or month

</td><td>

Enables you to view the schedule of the current day or month when you select **Today**.

</td></tr><tr><td>

5

</td><td>

Navigating dates

</td><td>

Enables you to navigate to the previous day, the next day, or month, depending on the view type when you select the arrow buttons.

</td></tr><tr><td>

6

</td><td>

Day or Month view

</td><td>

Enables you to change the calendar view to a day view or month view.

</td></tr><tr><td>

7

</td><td>

Keyboard Shortcuts

</td><td>

Provides you with keyboard shortcuts for quick navigation.

</td></tr><tr><td>

8

</td><td>

Options

</td><td>

Enables you to control the view of the calendar, customize settings, or set the configuration filters using the **Settings** tab and the **Configuration** tab. From the configuration filters you can select and display the **Assigned to**, **Assignment group**, **Configuration item**, or **Show all** options in the Related Changes section. This section has the same value of the option selected for the current change.

</td></tr><tr><td>

9

</td><td>

Change request block

</td><td>

Enables you to view the details of the change request.**Note:** The Related Changes section appears when the system detects other scheduled changes that potentially conflict with the change because of a schedule or assignment. For example, if the same person is assigned to two or more changes at the same date and time, you can visually see the conflict and update one of the scheduled changes, as appropriate.

</td></tr></tbody>
</table>-   **[Manage your change schedules and resolve conflicts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/use-conflict-calendar.md)**  
Prevent schedule conflicts by using the conflict calendar to manage your change schedule details, customize views, and resolve conflicts.

**Parent Topic:**[Conflict detection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/c_ConflictDetection.md)

**Related topics**  


[Detect change conflicts]()

[Create blackout and maintenance schedules in Change Management]()

[Schedule types in conflict detection]()

[Configure a change request to monitor outside maintenance schedule conflicts]()

[Enable automatic change conflict detection]()

[Detect conflicts manually and review conflict details]()