Analyze change request risk and impact

concept australia Updated Oct 7, 2026 1 min read change-risk-conflict-analysis.md

After you create a change request, you can assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.

Risk, impact, and conflicts are evaluated while a change request is in the Assess state, before it's sent for approval. The results helps approvers and the Change Advisory Board (CAB) decide whether the change can proceed as scheduled.

Analyze the risk of change and review detected conflicts in the following ways.

Risk conditions and calculation
Change Management features provide ways to calculate and assess the risk of change requests, and to identify and resolve conflicts.
Risk assessment
Change Management provides two methods to calculate the risk of a change. The Change Management - Risk Calculator plugin is active by default in the base system, and Change Management - Risk Assessment is optional.
Migrate to legacy change risk assessments
Users can migrate legacy change risk assessments to versions compatible with the new Change Risk Assessment table schema and logic.

Parent Topic:Reference section for Change Management

Keywords change risk assessmentchange impactchange conflict detection

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---
title: Analyze change request risk and impact
description: After you create a change request, you can assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/change-risk-conflict-analysis.html
release: australia
product: Change Management
classification: change-management
topic_type: concept
last_updated: "2026-10-07"
reading_time_minutes: 1
keywords: [change risk assessment, change impact, change conflict detection]
breadcrumb: [Reference, Change Management, IT Service Management]
---

# Analyze change request risk and impact

After you create a change request, you can assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.

Risk, impact, and conflicts are evaluated while a change request is in the Assess state, before it's sent for approval. The results helps approvers and the Change Advisory Board \(CAB\) decide whether the change can proceed as scheduled.

Analyze the risk of change and review detected conflicts in the following ways.

-   **[Risk conditions and calculation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/change-risk-assess-detect-conflict.md)**  
Change Management features provide ways to calculate and assess the risk of change requests, and to identify and resolve conflicts.
-   **[Risk assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/c_RskAsmtCalc.md)**  
Change Management provides two methods to calculate the risk of a change. The Change Management - Risk Calculator plugin is active by default in the base system, and Change Management - Risk Assessment is optional.
-   **[Migrate to legacy change risk assessments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/legacy-change-risk-assessment-migration.md)**  
Users can migrate legacy change risk assessments to versions compatible with the new Change Risk Assessment table schema and logic.

**Parent Topic:**[Reference section for Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/reference-change-management.md)