Create a change schedule from the change schedule definition
You can define a change schedule from a change schedule definition record. Change schedule definitions help you to define the content that displays in the change summary popover, the users, groups, or roles to share a schedule with, and related span style colors.
Before you begin
- The Change Management - Change Schedule plugin (com.snc.change_management.soc) must be active.
- Role required: itil, sn_chg_soc.change_soc_admin, sn_change_role, sn_change_write, or admin
About this task
To create a change schedule, specify the start and end date fields that you want to be represented in the user interface and also specify the conditions to determine which change requests to display.
Procedure
-
Navigate to All > Change > Schedules > Change Schedule Definitions and select New.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Name |
Name of the change schedule. |
|
Active |
Check box that, when selected, makes the schedule active. |
|
Changes | |
|
Start date field |
Field from the change request form that determines the start date of the span. |
|
End date field |
Field from the change request form that determines the end date of the span. |
|
Condition |
Conditions that determine which change requests display in the Change Schedule interface and the order in which those change requests are sorted. |
|
Record Summary | |
|
Left column fields |
List of fields that appear on the left column of the record summary pop-up. The record summary pop-up appears when you select any span on the change schedule timeline. |
|
Right column fields |
List of fields that appear on the right of the window when you select any span on the change schedule timeline. The record summary pop-up appears when you select any span on the change schedule timeline. |
|
Blackout and Maintenance | |
|
Show blackout window |
Check box that, when selected, shows the blackout window associated with a change request in the change schedule timeline. |
|
Blackout window color |
Color to represent blackout window in the change schedule timeline. |
|
Show maintenance window |
Check box that, when selected, shows the maintenance window associated with a change request in the change schedule. |
|
Maintenance window color |
Color to represent maintenance window in the change schedule timeline. |
|
Sharing | |
|
Share with |
Option to share the schedule with everyone associated with the change or with specific users and groups. |
|
Owner |
Owner of the change schedule. |
|
Group Owner |
Group that owns a change schedule and has administrative rights to the change schedule. |
|
Related Link | |
|
Show Schedule |
Link to the change schedule that you have defined. |
|
Related Lists | |
|
Related Definitions |
Details of related child schedules. |
|
Style Rules |
Options to define style conditions to determine the color of a span using a condition builder. For example, to show all Emergency changes as a red span, define a span style for that condition. |
Parent Topic:Change schedules
Related topics
Create a change schedule from the Change Schedules page
--- title: Create a change schedule from the change schedule definition description: You can define a change schedule from a change schedule definition record. Change schedule definitions help you to define the content that displays in the change summary popover, the users, groups, or roles to share a schedule with, and related span style colors. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/create-chng-sch-from-chng-sch-def.html release: australia product: Change Management classification: change-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Change schedules, Configure, Change Management, IT Service Management] --- # Create a change schedule from the change schedule definition You can define a change schedule from a change schedule definition record. Change schedule definitions help you to define the content that displays in the change summary popover, the users, groups, or roles to share a schedule with, and related span style colors. ## Before you begin - The Change Management - Change Schedule plugin \(com.snc.change\_management.soc\) must be active. - Role required: itil, sn\_chg\_soc.change\_soc\_admin, sn\_change\_role, sn\_change\_write, or admin ## About this task To create a change schedule, specify the start and end date fields that you want to be represented in the user interface and also specify the conditions to determine which change requests to display. ## Procedure 1. Navigate to **All** > **Change** > **Schedules** > **Change Schedule Definitions** and select **New**. 2. On the form, fill in the fields. <table id="table_am1_qmf_gdb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the change schedule. </td></tr><tr><td> Active </td><td> Check box that, when selected, makes the schedule active. </td></tr><tr><td class="sub-head" colspan="2"> Changes </td></tr><tr><td> Start date field </td><td> Field from the change request form that determines the start date of the span. </td></tr><tr><td> End date field </td><td> Field from the change request form that determines the end date of the span. </td></tr><tr><td> Condition </td><td> Conditions that determine which change requests display in the Change Schedule interface and the order in which those change requests are sorted. </td></tr><tr><td class="sub-head" colspan="2"> Record Summary </td></tr><tr><td> Left column fields </td><td> List of fields that appear on the left column of the record summary pop-up. The record summary pop-up appears when you select any span on the change schedule timeline. </td></tr><tr><td> Right column fields </td><td> List of fields that appear on the right of the window when you select any span on the change schedule timeline. The record summary pop-up appears when you select any span on the change schedule timeline. </td></tr><tr><td class="sub-head" colspan="2"> Blackout and Maintenance </td></tr><tr><td> Show blackout window </td><td> Check box that, when selected, shows the blackout window associated with a change request in the change schedule timeline. </td></tr><tr><td> Blackout window color </td><td> Color to represent blackout window in the change schedule timeline. </td></tr><tr><td> Show maintenance window </td><td> Check box that, when selected, shows the maintenance window associated with a change request in the change schedule. </td></tr><tr><td> Maintenance window color </td><td> Color to represent maintenance window in the change schedule timeline. </td></tr><tr><td class="sub-head" colspan="2"> Sharing </td></tr><tr><td> Share with </td><td> Option to share the schedule with everyone associated with the change or with specific users and groups. </td></tr><tr><td> Owner </td><td> Owner of the change schedule. </td></tr><tr><td> Group Owner </td><td> Group that owns a change schedule and has administrative rights to the change schedule. </td></tr><tr><td class="sub-head" colspan="2"> Related Link </td></tr><tr><td> Show Schedule </td><td> Link to the change schedule that you have defined. </td></tr><tr><td class="sub-head" colspan="2"> Related Lists </td></tr><tr><td> Related Definitions </td><td> Details of related child schedules. </td></tr><tr><td> Style Rules </td><td> Options to define style conditions to determine the color of a span using a condition builder. For example, to show all Emergency changes as a red span, define a span style for that condition. </td></tr></tbody> </table>3. Select **Submit**. **Parent Topic:**[Change schedules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/change-schedule.md) **Related topics** [Change schedules view]() [Create a change schedule from the Change Schedules page]() [Add related tasks to a change schedule]() [Style rules definition]()
| title | Create a change schedule from the change schedule definition |
| description | You can define a change schedule from a change schedule definition record. Change schedule definitions help you to define the content that displays in the change summary popover, the users, groups, or roles to share a schedule with, and related span style colors. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/create-chng-sch-from-chng-sch-def.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Change schedulesConfigureChange ManagementIT Service Management |