Installed with Business Stakeholder
The Business Stakeholder plugin (com.snc.business_stakeholder) installs the Business Stakeholder role when activated.
Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.
Roles installed
The business stakeholder role is a single reusable role that applies across all ITSM applications including Change Management and Request Management. The role and its contained role are identical across all applications from which they are viewed.
|
Role title [name] |
Description |
Contains roles |
|---|---|---|
|
Business Stakeholder[business_stakeholder] |
Users with this role can view and approve records within all products of ITSM.Note: The business stakeholder role contains the following ITSM roles:
The roles listed in the Contains roles column remain the same across all applications. |
|
--- title: Installed with Business Stakeholder description: The Business Stakeholder plugin \(com.snc.business\_stakeholder\) installs the Business Stakeholder role when activated. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/installed-with-business-stakeholder-change.html release: australia product: Change Management classification: change-management topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Activate Business Stakeholder, Change Management plugins, Configure, Change Management, IT Service Management] --- # Installed with Business Stakeholder The Business Stakeholder plugin \(com.snc.business\_stakeholder\) installs the Business Stakeholder role when activated. **Note:** The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md). ## Roles installed The business stakeholder role is a single reusable role that applies across all ITSM applications including Change Management and Request Management. The role and its contained role are identical across all applications from which they are viewed. <table id="table_u1t_gb1_wdb"><thead><tr><th> Role title \[name\] </th><th> Description </th><th> Contains roles </th></tr></thead><tbody><tr><td> Business Stakeholder\[business\_stakeholder\] </td><td> Users with this role can view and approve records within all products of ITSM.**Note:** The business stakeholder role contains the following ITSM roles: - sn\_incident\_read - sn\_problem\_read - sn\_change\_read - sn\_request\_read - approver\_user roles The roles listed in the **Contains roles** column remain the same across all applications. </td><td> - pa\_viewer.business\_stakeholder - approver\_user.business\_stakeholder - cmdb\_read.business\_stakeholder - sn\_request\_comments\_write - sn\_incident\_comments\_write </td></tr></tbody> </table>**Parent Topic:**[Activate Business Stakeholder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/request-management/activate-business-stakeholders.md)
| title | Installed with Business Stakeholder |
| description | The Business Stakeholder plugin \(com.snc.business\_stakeholder\) installs the Business Stakeholder role when activated. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/installed-with-business-stakeholder-change.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Activate Business StakeholderChange Management pluginsConfigureChange ManagementIT Service Management |