Mobile experience for Change Management

concept australia Updated Sep 10, 2026 1 min read mobile-experience-cm.md
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Manage your change tasks from anywhere using the Mobile Agent mobile application. With this mobile application, you can stay connected and access the information in real time to complete your tasks.

As an ITSM agent or technician, you can use Mobile Agent when connected online to complete the following tasks:

  • Access the change tasks assigned to you or to your group.

  • Add comments or work notes or reassign the change tasks.

  • Receive push notifications for change tasks assigned or commented on.

  • Approve or reject change requests, requests, and requested items.

  • Download the Mobile Agent mobile application
    Access Mobile Agent on your mobile device to manage your change tasks.

  • Get started with Change Management mobile tasks
    Access Mobile Agent on your mobile device to manage change tasks.

Parent Topic:Using Change Management

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