Request Change Management - Risk Assessment

---
title: Request Change Management - Risk Assessment
description: To activate the Change Management capability to predict change risk using Predictive Intelligence, request the Change Management - Risk Intelligence plugin \(com.snc.change\_management.ml.risk\) through the Now Support Customer Service system.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/request-cm-risk-assessment.html
release: australia
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 5
breadcrumb: [Change Management plugins, Configure, Change Management, IT Service Management]
---

# Request Change Management - Risk Assessment

To activate the Change Management capability to predict change risk using Predictive Intelligence, request the Change Management - Risk Intelligence plugin \(com.snc.change\_management.ml.risk\) through the Now Support Customer Service system.

## Before you begin

Role required: maint

## About this task

The Change Management - Risk Intelligence plugin \(com.snc.change\_management.ml.risk\) activates these related plugins if they are not already active.

<table id="table_fvt_nq2_plb"><thead><tr><th>

Plugin

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Change Management - Predictive Intelligence Core\[com.snc.change\_management.ml\]

</td><td>

Enables you to use Predictive Intelligence in Change Management.

</td></tr></tbody>
</table>## Procedure

1.  Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2.  Select **Request plugin** to open the **Activate Plugin** form on Now Support.

3.  On the **Activate Plugin** form, provide the following information.

<table id="table_awx_bhf_ygb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr id="target-instance"><td>

What is your target instance

</td><td>

Select the instance that you want to activate the plugin on.

</td></tr><tr><td>

Which plugin would you like to activate

</td><td>

Select the name of the plugin to activate.

 **Note:** If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box and then enter the name of the plugin.

</td></tr><tr id="date-time"><td>

Select Maintenance Date and Time

</td><td>

Select the date and time to activate the plugin.

</td></tr></tbody>
</table>    For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

4.  Select **Submit**.

    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.


-   **[Components installed with Change Management - Risk Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/installed-with-risk-intelligence.md)**  
Several types of components are installed with activation of the Change Management - Risk Intelligence plugin, including tables.

**Parent Topic:**[Change Management plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/change-plugins.md)

**Related topics**  


[Request ITSM Roles - Change Management]()

[Activate Business Stakeholder]()

[Activate Change Management - State Model]()

[Activate Change Management - Collision Detector]()

[Activate Change Management - Risk Calculator]()

[Activate Change Management - Change Schedule]()

[Activate Change Management - Risk Assessment]()

[Activate Change Management - Standard Change Catalog]()

[Activate Change Management - Change Success Score]()

[Activate Change Management - Mass Update CI]()

[Activate Change Management - Approval policy]()

[Activate Change Management - CAB Workbench]()

[Activate Change Management - ATF Tests]()

[Activate Change Management - Core]()

[Request Change Management - Standard Change Template Intelligence]()

[Request Change Management - Predictive Intelligence Core]()

[Activate Change Management - Change Flows]()

[Activate Change Management - Change Velocity dashboard]()

[Activate Change Management - Change Models]()

[Activate Change Management - Success Probability]()

[Activate Change Management - Data Archiving]()

[List of plugins \(Brazil\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/list-of-plugins.md)