Configure standard change catalog properties

task australia Updated Sep 10, 2026 3 min read t_ConfigureTheStandardChangeCatalog.md
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Configure the standard change catalog through the standard change properties.

Before you begin

The Change Management - Standard Change Catalog plugin (com.snc.change_management.standard_change_catalog) must be active. The Administration menu and the Standard Change Properties module appear only after the plugin is active. To activate the plugin, see Activate Change Management - Standard Change Catalog.

Role required: admin

Procedure

  1. Navigate to All > Change > Administration > Standard Change Properties.

  2. On the form, fill in the fields.

Field

Description

Catalog

Service catalog that the generated standard change template is added to.

Category

Service catalog category that the generated standard change template is added to. You can choose the category or any child categories of the selected catalog.Note: This value is not set automatically on the Proposal form, but must be specified before it is approved.

Two step

Check box that, when selected, makes requesting a standard change a two-step process. The process redirects the requester from a standard change template to a change request that can be reviewed before submitting.This option is selected by default on instances provisioned in Jakarta. On instances upgraded from earlier releases, select the Two step check box.

Mandatory Change Request values

Mandatory fields that require values when you propose a new standard change template or a modification to a standard change template.With this configuration, when a standard change request is created from a standard change template, one or more fields on the Change Request form contain preset values.

Default Change Request values

Default values for common fields on the Change Request form.

Restricted Change Request values

Fields that end users can't provide values for when making a proposal.Note: Restrict internal columns, such as Updates, Updated, Updated by, Domain, Created, and Created by.

Read-only fields

Fields that end users can't change in the created standard change request.Note: With this configuration, for the specified fields, the values approved in the standard change template do not change when the standard change request is submitted.

Fields to copy

Fields whose values are copied to the Propose a New Standard Change Template record producer from a non-standard change request. Note: If any fields not specified in this list have default values specified, the default values are copied to the record producer.

Change Task properties

Mandatory Change Task fields

Mandatory fields that require values when you propose a new change task template or modify a change task template.

Default Change Task values

Default values for fields on the Change Task form when creating a change task template.

Restricted Change Task fields

Change request fields that end users can't provide values for when creating a change task template.

Read-only Change Task fields

Fields that end users can't change in the change task.Note: With this configuration, for the specified fields, the values approved in the change task template do not change when the change task is created.

Change Task Fields to copy

Fields whose values are copied to one or more change task templates when proposing a new standard change template from an existing change request.

3. Select **Update**.

What to do next

You can create a standard change catalog. By default, the basic Standard Change Proposal workflow sends approval records to members of the Change Management group and the members verify and modify the records, as appropriate.

Parent Topic:Standard change catalog

Related topics

Create a standard change task template

Attach files to a standard change template

Modify or retire a standard change template

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