Configure standard change catalog properties
Configure the standard change catalog through the standard change properties.
Before you begin
The Change Management - Standard Change Catalog plugin (com.snc.change_management.standard_change_catalog) must be active. The Administration menu and the Standard Change Properties module appear only after the plugin is active. To activate the plugin, see Activate Change Management - Standard Change Catalog.
Role required: admin
Procedure
-
Navigate to All > Change > Administration > Standard Change Properties.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Catalog |
Service catalog that the generated standard change template is added to. |
|
Category |
Service catalog category that the generated standard change template is added to. You can choose the category or any child categories of the selected catalog.Note: This value is not set automatically on the Proposal form, but must be specified before it is approved. |
|
Two step |
Check box that, when selected, makes requesting a standard change a two-step process. The process redirects the requester from a standard change template to a change request that can be reviewed before submitting.This option is selected by default on instances provisioned in Jakarta. On instances upgraded from earlier releases, select the Two step check box. |
|
Mandatory Change Request values |
Mandatory fields that require values when you propose a new standard change template or a modification to a standard change template.With this configuration, when a standard change request is created from a standard change template, one or more fields on the Change Request form contain preset values. |
|
Default Change Request values |
Default values for common fields on the Change Request form. |
|
Restricted Change Request values |
Fields that end users can't provide values for when making a proposal.Note: Restrict internal columns, such as Updates, Updated, Updated by, Domain, Created, and Created by. |
|
Read-only fields |
Fields that end users can't change in the created standard change request.Note: With this configuration, for the specified fields, the values approved in the standard change template do not change when the standard change request is submitted. |
|
Fields to copy |
Fields whose values are copied to the Propose a New Standard Change Template record producer from a non-standard change request. Note: If any fields not specified in this list have default values specified, the default values are copied to the record producer. |
|
Change Task properties | |
|
Mandatory Change Task fields |
Mandatory fields that require values when you propose a new change task template or modify a change task template. |
|
Default Change Task values |
Default values for fields on the Change Task form when creating a change task template. |
|
Restricted Change Task fields |
Change request fields that end users can't provide values for when creating a change task template. |
|
Read-only Change Task fields |
Fields that end users can't change in the change task.Note: With this configuration, for the specified fields, the values approved in the change task template do not change when the change task is created. |
|
Change Task Fields to copy |
Fields whose values are copied to one or more change task templates when proposing a new standard change template from an existing change request. |
What to do next
You can create a standard change catalog. By default, the basic Standard Change Proposal workflow sends approval records to members of the Change Management group and the members verify and modify the records, as appropriate.
Parent Topic:Standard change catalog
Related topics
Create a standard change task template
--- title: Configure standard change catalog properties description: Configure the standard change catalog through the standard change properties. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_ConfigureTheStandardChangeCatalog.html release: australia product: Change Management classification: change-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Standard change catalog, Configure, Change Management, IT Service Management] --- # Configure standard change catalog properties Configure the standard change catalog through the standard change properties. ## Before you begin The Change Management - Standard Change Catalog plugin \(com.snc.change\_management.standard\_change\_catalog\) must be active. The **Administration** menu and the **Standard Change Properties** module appear only after the plugin is active. To activate the plugin, see [Activate Change Management - Standard Change Catalog](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_ActivateStandardChangeCatalog.md). Role required: admin ## Procedure 1. Navigate to **All** > **Change** > **Administration** > **Standard Change Properties**. 2. On the form, fill in the fields. <table id="table_cqb_hjc_zs"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Catalog </td><td> Service catalog that the generated standard change template is added to. </td></tr><tr><td> Category </td><td> Service catalog category that the generated standard change template is added to. You can choose the category or any child categories of the selected catalog.**Note:** This value is not set automatically on the Proposal form, but must be specified before it is approved. </td></tr><tr><td> Two step </td><td> Check box that, when selected, makes requesting a standard change a two-step process. The process redirects the requester from a standard change template to a change request that can be reviewed before submitting.This option is selected by default on instances provisioned in Jakarta. On instances upgraded from earlier releases, select the **Two step** check box. </td></tr><tr><td> Mandatory Change Request values </td><td> Mandatory fields that require values when you propose a new standard change template or a modification to a standard change template.With this configuration, when a standard change request is created from a standard change template, one or more fields on the Change Request form contain preset values. </td></tr><tr><td> Default Change Request values </td><td> Default values for common fields on the Change Request form. </td></tr><tr><td> Restricted Change Request values </td><td> Fields that end users can't provide values for when making a proposal.**Note:** Restrict internal columns, such as **Updates**, **Updated**, **Updated by**, **Domain**, **Created**, and **Created by**. </td></tr><tr><td> Read-only fields </td><td> Fields that end users can't change in the created standard change request.**Note:** With this configuration, for the specified fields, the values approved in the standard change template do not change when the standard change request is submitted. </td></tr><tr><td> Fields to copy </td><td> Fields whose values are copied to the **Propose a New Standard Change Template** record producer from a non-standard change request. **Note:** If any fields not specified in this list have default values specified, the default values are copied to the record producer. </td></tr><tr><td class="sub-head" colspan="2"> **Change Task properties** </td></tr><tr><td> Mandatory Change Task fields </td><td> Mandatory fields that require values when you propose a new change task template or modify a change task template. </td></tr><tr><td> Default Change Task values </td><td> Default values for fields on the Change Task form when creating a change task template. </td></tr><tr><td> Restricted Change Task fields </td><td> Change request fields that end users can't provide values for when creating a change task template. </td></tr><tr><td> Read-only Change Task fields </td><td> Fields that end users can't change in the change task.**Note:** With this configuration, for the specified fields, the values approved in the change task template do not change when the change task is created. </td></tr><tr><td> Change Task Fields to copy </td><td> Fields whose values are copied to one or more change task templates when proposing a new standard change template from an existing change request. </td></tr></tbody> </table>3. Select **Update**. ## What to do next You can create a standard change catalog. By default, the basic Standard Change Proposal workflow sends approval records to members of the Change Management group and the members verify and modify the records, as appropriate. **Parent Topic:**[Standard change catalog](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/c_StandardChangeCatalogPlugin.md) **Related topics** [Create a standard change task template]() [Attach files to a standard change template]() [Modify or retire a standard change template]()
| title | Configure standard change catalog properties |
| description | Configure the standard change catalog through the standard change properties. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_ConfigureTheStandardChangeCatalog.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Standard change catalogConfigureChange ManagementIT Service Management |