Create a custom field
Create a custom choice field to indicate whether a change request must go through the Review state.
Before you begin
Role required: admin
Procedure
-
Open the Change Request form.
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Complete the following steps to create a new field on the Change Request form.
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Open the form context menu and select Configure > Form Layout.
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Enter the following values in the Create new field section.
Field Value Name Needs Review Type Choice -
Add to add the new field to the slushbucket.
The new field appears at the bottom of the Selected slushbucket.
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Use the up and down arrows next to the slushbucket to move the new field next to the Assigned to field.
[Omitted image "NewStateTutCustFld2.png"] Alt text: Needs Review field placement
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Select Save.
The Change Request form reopens with the Needs review field below the Assigned to field.
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Complete the following steps to configure the choices for the Needs review field.
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the Needs review field label and select Configure choices.
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In the Enter new item field, add Yes and No choices and Add.
The choices appear in the Selected list.
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Save.
The Change Request form reopens. The Needs review choice list contains theYes and No choices.
-
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If the value in the Needs review field is Yes, No, or blank, configure the default by completing the following steps.
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the Needs review field label and select Configure Dictionary.
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In the Choice List Specification section, select **Dropdown with – None –**as the default Choice.
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Update.
The Change Request form reopens. The Needs review field displays –- None --.
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Parent Topic:Tutorial: Add a new change management state
Previous topic:Create a new choice
Next topic:Add a UI policy
---
title: Create a custom field
description: Create a custom choice field to indicate whether a change request must go through the Review state.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_CreateCustomField.html
release: australia
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Tutorial: Add a new change management state, Reference, Change Management, IT Service Management]
---
# Create a custom field
Create a custom choice field to indicate whether a change request must go through the **Review** state.
## Before you begin
Role required: admin
## Procedure
1. Open the **Change Request** form.
2. Complete the following steps to create a new field on the Change Request form.
1. Open the form context menu and select **Configure** > **Form Layout**.
2. Enter the following values in the **Create new field** section.
|Field|Value|
|-----|-----|
|Name|Needs Review|
|Type|Choice|
3. **Add** to add the new field to the slushbucket.
The new field appears at the bottom of the **Selected** slushbucket.
1. Use the up and down arrows next to the slushbucket to move the new field next to the **Assigned to** field.
\[Omitted image "NewStateTutCustFld2.png"\] Alt text: Needs Review field placement
2. Select **Save**.
The Change Request form reopens with the **Needs review** field below the **Assigned to** field.
3. Complete the following steps to configure the choices for the **Needs review** field.
1. the **Needs review** field label and select **Configure choices**.
2. In the **Enter new item** field, add **Yes** and **No** choices and **Add**.
The choices appear in the **Selected** list.
3. **Save**.
The Change Request form reopens. The **Needs review** choice list contains the**Yes** and **No** choices.
4. If the value in the **Needs review** field is **Yes**, **No**, or blank, configure the default by completing the following steps.
1. the **Needs review** field label and select **Configure Dictionary**.
2. In the **Choice List Specification** section, select **Dropdown with – None –**as the default **Choice**.
3. **Update**.
The Change Request form reopens. The **Needs review** field displays **–- None --**.
**Parent Topic:**[Tutorial: Add a new change management state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_AddNewStateTutorial.md)
**Previous topic:**[Create a new choice](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_CreateNewChoice.md)
**Next topic:**[Add a UI policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_AddUIPolicy.md)
| title | Create a custom field |
| description | Create a custom choice field to indicate whether a change request must go through the Review state. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_CreateCustomField.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | {"Tutorial":"Add a new change management state"}ReferenceChange ManagementIT Service Management |