Create an ACL
Create an access control rule (ACL) to avoid the Needs review field from being modified after it has been set.
Before you begin
Role required: admin with elevated security
About this task
The newly created UI Policy makes the Needs review field mandatory when a change request reaches the Complete state.
The subsequent configuration of the state model ensures that a value is required in the Needs review field before the change request can be saved in the Complete state. To avoid the Needs review value from being changed after it has been set, create access control level record (ACL) to make the field read-only.
Procedure
-
Open the Change Request form.
-
Open the form context menu and select Configure > Security Rules.
-
Elevate your security role in the user menu that opens when you select your name in the header.
Only administrators with elevated security roles can add ACLs.
-
Select New.
-
Enter the following values.
Field Value Type Record Operation Write Name (first part) Change Request Name (second part) Needs review Condition [State] [is] [Implement] [Omitted image "NewStateTutNewACL1.png"] Alt text: New change request ACL
-
Select Submit.
Parent Topic:Tutorial: Add a new change management state
Previous topic:Add a UI policy
Next topic:Update the state handler script include
---
title: Create an ACL
description: Create an access control rule \(ACL\) to avoid the Needs review field from being modified after it has been set.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_CreateNewACL.html
release: australia
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Tutorial: Add a new change management state, Reference, Change Management, IT Service Management]
---
# Create an ACL
Create an access control rule \(ACL\) to avoid the **Needs review** field from being modified after it has been set.
## Before you begin
Role required: admin with elevated security
## About this task
The newly created UI Policy makes the **Needs review** field mandatory when a change request reaches the **Complete** state.
The subsequent configuration of the state model ensures that a value is required in the **Needs review** field before the change request can be saved in the **Complete** state. To avoid the **Needs review** value from being changed after it has been set, create access control level record \(ACL\) to make the field read-only.
## Procedure
1. Open the **Change Request** form.
2. Open the form context menu and select **Configure** > **Security Rules**.
3. Elevate your security role in the user menu that opens when you select your name in the header.
Only administrators with elevated security roles can add ACLs.
4. Select **New**.
5. Enter the following values.
|Field|Value|
|-----|-----|
|Type|Record|
|Operation|Write|
|Name \(first part\)|Change Request|
|Name \(second part\)|Needs review|
|Condition|\[State\] \[is\] \[Implement\]|
\[Omitted image "NewStateTutNewACL1.png"\] Alt text: New change request ACL
6. Select **Submit**.
**Parent Topic:**[Tutorial: Add a new change management state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_AddNewStateTutorial.md)
**Previous topic:**[Add a UI policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_AddUIPolicy.md)
**Next topic:**[Update the state handler script include](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_UpdateStateHandlerScriptInclude.md)
| title | Create an ACL |
| description | Create an access control rule \(ACL\) to avoid the Needs review field from being modified after it has been set. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_CreateNewACL.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | {"Tutorial":"Add a new change management state"}ReferenceChange ManagementIT Service Management |