Extend or disable multiple CI association
The ability to associate multiple CIs to a task can be extended to other types of tasks. You can also disable multiple CI association from the related lists on change request records.
Before you begin
Role required: admin
Procedure
-
In the navigation filter, enter
sys_properties.listto open the System Property [sys_properties] table. -
Open the List of all the task types where user wants to associate CIs using a List (com.snc.task.associate_ci) system property.
The value of this property is set to change_request, incident by default to enable association of multiple CIs to change requests.
-
To enable multiple CI association to other types of task, add the required table as a value.
For example, to enable multiple CI association for problem records, add
problemas a value, separated by a comma. -
Update to save and update the property.
-
Complete the following steps to disable multiple CI association for the Change Request form.
-
Remove the change_request value from the List of all the task types where user wants to associate CIs using a List (com.snc.task.associate_ci) system property.
-
Navigate to System UI > List control.
-
Perform one or both of the following tasks to disable multiple CI association for the related lists.
-
|
Associated CIs |
Open the entry with the task_ci.task related list and clear the Omit edit check box. |
|
Impacted Services/CIs |
Open the entry with the task_cmdb_ci_service.task related list and clear the Omit edit check box. |
---
title: Extend or disable multiple CI association
description: The ability to associate multiple CIs to a task can be extended to other types of tasks. You can also disable multiple CI association from the related lists on change request records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_ExtendMultipleCIAssociation.html
release: australia
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Change Management, IT Service Management]
---
# Extend or disable multiple CI association
The ability to associate multiple CIs to a task can be extended to other types of tasks. You can also disable multiple CI association from the related lists on change request records.
## Before you begin
Role required: admin
## Procedure
1. In the navigation filter, enter `sys_properties.list` to open the System Property \[sys\_properties\] table.
2. Open the **List of all the task types where user wants to associate CIs using a List** \(**com.snc.task.associate\_ci**\) system property.
The value of this property is set to change\_request, incident by default to enable association of multiple CIs to change requests.
3. To enable multiple CI association to other types of task, add the required table as a value.
For example, to enable multiple CI association for problem records, add `problem` as a value, separated by a comma.
4. **Update** to save and update the property.
5. Complete the following steps to disable multiple CI association for the Change Request form.
1. Remove the **change\_request** value from the **List of all the task types where user wants to associate CIs using a List** \(**com.snc.task.associate\_ci**\) system property.
2. Navigate to **System UI** > **List control**.
3. Perform one or both of the following tasks to disable multiple CI association for the related lists.
<table id="table_s5v_3z3_11b"><tbody><tr><td>
**Associated CIs**
</td><td>
Open the entry with the **task\_ci.task** related list and clear the **Omit edit** check box.
</td></tr><tr><td>
**Impacted Services/CIs**
</td><td>
Open the entry with the **task\_cmdb\_ci\_service.task** related list and clear the **Omit edit** check box.
</td></tr></tbody>
</table>
**Parent Topic:**[Configuring Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/configure-change-management.md)
| title | Extend or disable multiple CI association |
| description | The ability to associate multiple CIs to a task can be extended to other types of tasks. You can also disable multiple CI association from the related lists on change request records. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_ExtendMultipleCIAssociation.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureChange ManagementIT Service Management |