Train the Risk Intelligence solution
task australia Updated Sep 10, 2026 1 min read train-risk-intelligence-solution.md
Create Risk categorization or similarity solution definitions to use the predictive intelligence that helps in accessing change risk.
Before you begin
Ensure that Change Management - Risk Assessment (com.snc.change_management.ml.risk) plugin is activated.
Role required: admin
Procedure
-
Navigate to All > Change > Intelligent Solution Configuration > Risk Intelligence.
-
Select the Solution type.
- If the Solution type is
Similarity, then you can see the default, Change Risk Similarity Definition solution. - If the Solution type is
Classification, you can see the default, Change Risk solution.
- If the Solution type is
-
Customize the default solution.
For more information, see Create and train a similarity solution and Create and train a classification solution.
-
Select Update.
Parent Topic:Predictive Intelligence for Change Management
42 lines · 2.0 KB
---
title: Train the Risk Intelligence solution
description: Create Risk categorization or similarity solution definitions to use the predictive intelligence that helps in accessing change risk.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/train-risk-intelligence-solution.html
release: australia
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Predictive Intelligence for Change Management, Configure, Change Management, IT Service Management]
---
# Train the Risk Intelligence solution
Create Risk categorization or similarity solution definitions to use the predictive intelligence that helps in accessing change risk.
## Before you begin
Ensure that Change Management - Risk Assessment \(com.snc.change\_management.ml.risk\) plugin is activated.
Role required: admin
## Procedure
1. Navigate to **All** > **Change** > **Intelligent Solution Configuration** > **Risk Intelligence**.
2. Select the **Solution type**.
- If the **Solution type** is `Similarity`, then you can see the default, **Change Risk Similarity Definition** solution.
- If the **Solution type** is `Classification`, you can see the default, **Change Risk** solution.
3. Customize the default solution.
For more information, see [Create and train a similarity solution](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/create-similarity-solution.md) and [Create and train a classification solution](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/create-solution-definition.md).
4. Select **Update**.
**Parent Topic:**[Predictive Intelligence for Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/change-mgmt-intelligent-solutions.md)
| title | Train the Risk Intelligence solution |
| description | Create Risk categorization or similarity solution definitions to use the predictive intelligence that helps in accessing change risk. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/change-management/train-risk-intelligence-solution.html |
| release | australia |
| product | Change Management |
| classification | change-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Predictive Intelligence for Change ManagementConfigureChange ManagementIT Service Management |