Coaching

---
title: Coaching
description: Use ServiceNow Coaching to monitor your teams' performance and coach your employees to improve their skill set.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/coaching/cf-coaching-landing.html
release: australia
product: Coaching
classification: coaching
topic_type: reference
last_updated: "2026-10-23"
reading_time_minutes: 1
breadcrumb: [IT Service Management]
---

# Coaching

Use ServiceNow Coaching to monitor your teams' performance and coach your employees to improve their skill set.

Train your agents with internal and external learning content using Coaching with Learning. Organize similar content in learning libraries. Assign learning tasks and track completion.

## Get started

<table id="table_rk1_zxg_scc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text: Learn how coaches can use Coaching to train their teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-exploring-coaching.md)

</td><td>

[Install\[Omitted image "ind-service-provider.svg"\] Alt text:Set up Coaching to assess and train teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-request-coaching.md)

</td><td>

[Configure\[Omitted image "icon-configure.png"\] Alt text:Use Coaching with other applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-configuring-coaching.md)

</td></tr><tr><td>

[Manage\[Omitted image "bus-3-person.svg"\] Alt text: Train your agents using Coaching With Learning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-coaching-your-trainee.md)

</td><td>

[Integrate\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Use Coaching with other applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-coaching-integration.md)

</td><td>

[Reference\[Omitted image "icon-reference.png"\] Alt text:Get details about Coaching components such as roles, tables, and system properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-coaching-reference.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask questions and explore other resources for Coaching in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now)