Work with your coach

---
title: Work with your coach
description: Use your assessments to work with your coach, including assigned training and due dates. You can view your assessments and track your results using the Trainee Dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/coaching/cf-work-with-your-coach.html
release: australia
product: Coaching
classification: coaching
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing your coaching assessments, Training agents using Coaching with Learning, Coaching, IT Service Management]
---

# Work with your coach

Use your assessments to work with your coach, including assigned training and due dates. You can view your assessments and track your results using the Trainee Dashboard.

## Before you begin

Role required: sn\_coaching.trainee

## About this task

You can provide feedback for your coach when the assessment is in resolved, closed complete, or closed incomplete state.

## Procedure

1.  Navigate to **All** > **Coaching** > **Trainee Dashboard**.

2.  Select an active **Coaching Assessment** record from the **My Assessment Details** list to view feedback from your coach.

3.  View the **Notes** from your coach for coaching instructions.

4.  Complete any learning content in the **Assigned Trainings** related list before the **Due date**.

5.  Add any **Notes** for your coach that are applicable to your progress or learning status.

6.  To provide feedback for the coach, select **Start Survey**.

    The Provide Training Feedback form appears.

7.  Complete the feedback and select **Submit**.

    The score for the survey is added to the **Coach rating** field.

8.  To assess your survey results and other reports, navigate to **Coaching** > **Trainee Dashboard**.


## Trainee works on a coaching assessment

|Field|Value|
|-----|-----|
|Number| |
|Trainee|Trainee User 1|
|Record|Incident: INC000055|
|Opportunity|COP0000109|
|State|Resolved|
|Coach group|Coach Group|
|Coach|Coach User 1|
|Due date|2018-10-25 05:18:59|
|Resolved by Virtual Coach|Selected|

**Parent Topic:**[Managing your coaching assessments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-getting-coached.md)

**Related topics**  


[Coaching field descriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/coaching/cf-coaching-field-descriptions.md)