Add form section to view slack channels

---
title: Add form section to view slack channels
description: View unarchived slack channels associated with an incident in the form section. The form section saves you the effort of opening the available channel list manually from the related list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/collaboration-services/add-slack-channels-section.html
release: australia
product: Collaboration Services
classification: collaboration-services
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [View or join slack channel from an incident, Slack integration - Incident Management, Collaboration services, IT Service Management]
---

# Add form section to view slack channels

View unarchived slack channels associated with an incident in the form section. The form section saves you the effort of opening the available channel list manually from the related list.

## Before you begin

Role required: personalize\_form or admin

## Procedure

1.  Navigate to **All** > **Incident** > **Open**.

2.  Open an incident record.

3.  Click the Additional actions icon and select **Configure** > **Form Layout**.

    For more information, refer [Configuring form layouts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/configure-form-layout.md).

4.  Under **Form view and section**, in the **Section** field, click **New**.

5.  In the **Section caption** field, enter a name for the section such as Slack Channels and click **OK**.

6.  From the **Available** column, select **View Slack Channels** and move it to the **Selected** column using the right-arrow icon.

7.  Click **Save**.

    The new section displays all the active slack channels.