Configure Employee Slate for ITSM

---
title: Configure Employee Slate for ITSM
description: Use Employee Slate for ITSM to manage IT service requests using Employee Slate for Moveworks or with Employee Slate \(built for Now Assist\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/configure-employeeworks-itsm.html
release: australia
topic_type: task
last_updated: "2026-09-16"
reading_time_minutes: 1
keywords: [Employee Slate for ITSM, Employee Slate \(built for Now Assist\), Employee Slate for Moveworks]
breadcrumb: [Employee Slate for ITSM, IT Service Management]
---

# Configure Employee Slate for ITSM

Use Employee Slate for ITSM to manage IT service requests using Employee Slate for Moveworks or with Employee Slate \(built for Now Assist\).

## Before you begin

To download the Employee Slate for ITSM application, visit [Employee Slate for ITSM store app](https://store.servicenow.com/store/app/44dfb6fd472ecf10392d3369126d4350).

Role required: admin

## About this task

You can use Employee Slate for ITSM either with Employee Slate for Moveworks or with Employee Slate \(built for Now Assist\).

## Procedure

1.  Install the Employee Slate for ITSM plugin to enable the Employee Slate for ITSM application.

2.  Integrate Employee Slate for ITSM with either Employee Slate for Moveworks or Employee Slate \(built for Now Assist\).

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To

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Do this

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**Integrate with Employee Slate for Moveworks**

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1.  [Set up Moveworks for EmployeeWorks Web App](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/empworks-set-up-moveworks.md).

This includes configuring Moveworks chatbot for Employee Slate and configuring Employee Slate for Moveworks.

2.  [Configure Employee Slate for Moveworks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/core-business-suite/config-es-cbs-moveworks.md)
3.  Install the following plugins from the MoveWorks Marketplace and follow the on-screen instructions to complete the installation.
    -   Outage Lookup plugin
    -   IT Walk-up Visits plugin


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**Integrate with Employee Slate \(built for Now Assist\)**

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[Configure Employee Slate for Now Assist](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/core-business-suite/config-es-cbs-na.md)

</td></tr></tbody>
</table>3.  To customize your walk-up experience, refer to [Configuring Walk-up Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/walk-up-experience/walkup-experience-configuration.md).