Approve or reject a contract

task australia Updated Sep 10, 2026 1 min read t_ApproveOrRejectAContract.md

If you are the contract manager, you can approve or reject a contract.

Before you begin

Role required: admin, contract_manager(core UI and Hardware Asset Workspace only), sn_eam.enterprise_admin (Enterprise Asset Workspace only), or sn_eam.enterprise_asset_manager (Enterprise Asset Workspace only)

Procedure

Open the list of contract and contract renewal requests.
- If you are using the core UI, navigate to All > Contract > My Approvals.
- If you are using the Hardware Asset Workspace, open the Contract management view and then select the My approvals tab.
- If you are using the Enterprise Asset Workspace, open the Contract and lease management view and then select the My contract approvals tab.
Select a contract in the Requested state.
Approve or reject the contract.
- Approve the contract.
  - To approve the contract in the core UI, click Approve. The contract Substate changes to Approved.
  - To approve the contract in the Hardware Asset Workspaceor Enterprise Asset Workspace, set the State field to Approved.
- Reject the contract.
  - To reject the contract in the core UI, click Reject and enter a rejection reason in the Comments field. The contract Substate changes to Rejected.
  - To reject the contract in the Hardware Asset Workspaceor Enterprise Asset Workspace, set the State field to Rejected.
Click Update (core UI) or Save (Hardware Asset Workspaceand Enterprise Asset Workspace).
- A contract with the state set to Draft and a start date set in the future is kept in Draft until the start date is reached. If the contract has a Substate of Approved, the system changes the State to Active and removes the Substate value.
- When a contract with a State of Draft and a Start Date set to a date in the past is approved, the contract State is automatically set to Active and Substate is left blank.

Parent Topic:Send the contract for approval

Related topics

Contract approval flow

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---
title: Approve or reject a contract
description: If you are the contract manager, you can approve or reject a contract.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/contract-management/t\_ApproveOrRejectAContract.html
release: australia
product: Contract Management
classification: contract-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Send the contract for approval, Contracts, Contract Management use, Contract Management, Asset Management common applications, IT Service Management]
---

# Approve or reject a contract

If you are the contract manager, you can approve or reject a contract.

## Before you begin

Role required: admin, contract\_manager\(core UI and Hardware Asset Workspace only\), sn\_eam.enterprise\_admin \(Enterprise Asset Workspace only\), or sn\_eam.enterprise\_asset\_manager \(Enterprise Asset Workspace only\)

## Procedure

1. Open the list of contract and contract renewal requests.

- If you are using the core UI, navigate to **All** &gt; **Contract** &gt; **My Approvals**.
- If you are using the Hardware Asset Workspace, open the Contract management view and then select the **My approvals** tab.
- If you are using the Enterprise Asset Workspace, open the Contract and lease management view and then select the **My contract approvals** tab.
2. Select a contract in the **Requested** state.

3. Approve or reject the contract.

- Approve the contract.
- To approve the contract in the core UI, click **Approve**. The contract **Substate** changes to **Approved**.
- To approve the contract in the Hardware Asset Workspaceor Enterprise Asset Workspace, set the **State** field to **Approved**.
- Reject the contract.
- To reject the contract in the core UI, click **Reject** and enter a rejection reason in the **Comments** field. The contract **Substate** changes to **Rejected**.
- To reject the contract in the Hardware Asset Workspaceor Enterprise Asset Workspace, set the **State** field to **Rejected**.
4. Click **Update** \(core UI\) or **Save** \(Hardware Asset Workspaceand Enterprise Asset Workspace\).

- A contract with the state set to **Draft** and a start date set in the future is kept in **Draft** until the start date is reached. If the contract has a **Substate** of **Approved**, the system changes the **State** to **Active** and removes the **Substate** value.
- When a contract with a **State** of **Draft** and a **Start Date** set to a date in the past is approved, the contract **State** is automatically set to **Active** and **Substate** is left blank.

**Parent Topic:**[Send the contract for approval](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/contract-management/t_SendTheContractForApproval.md)

**Related topics**

[Contract approval flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/contract-management/contract-approval-workflow.md)