Communication task definitions

---
title: Communication task definitions
description: Each communication plan involves a series of communication tasks. A communication task definition helps you specify the mode of communication \(channel\) and the frequency at which the communication must be carried out.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/incident-communications-management/communication-task-definition.html
release: australia
product: Incident Communications Management
classification: incident-communications-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing incident communications, Incident Communications Management, IT Service Management]
---

# Communication task definitions

Each communication plan involves a series of communication tasks. A communication task definition helps you specify the mode of communication \(channel\) and the frequency at which the communication must be carried out.

For instructions on creating a communication task definition, see [Create communication task definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-comm-task-definition.md).

**Parent Topic:**[Managing incident communications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-communications-management/working-with-inci-comm-mgmt.md)