Run an incident communication plan report

task australia Updated Sep 10, 2026 1 min read t_RunAnIncidentAlertReport.md
Raw file servicenow.com

Run an incident communication plan report to view the status of communication plans. Track the progress of each plan and identify where to intervene in the communication process.

Before you begin

Role required: ia_admin or admin

Procedure

  1. Navigate to All > Core UI artifacts > Reports.

  2. Select New.

  3. In the Data section, fill in the fields.

    Field Description
    Report name Unique name for the report.
    Source type Source from which the data is populated. The default value is Table.
    Table Table from which the data is retrieved.
  4. In the Type section, select the required visualization from the following sections:

    • Bars
    • Pies and Donuts
    • Time series
    • Multidimensional reports
    • Scores
    • Others
  5. In the Configure section, select the values for the following options:

    • Column: Select the column that must be displayed in the report.
    • Group By: Select the field based on which the data in the report is grouped.
    • Configure the function field: Select to configure the function field for the report.
  6. In the Style section, select the title related values for the following options:

    • Show chart title: Select to add a custom report name. Possible values:

      • Never
      • Report only
      • Always
    • Chart title: Custom title for the report.

      Note: This field is available only if the Show chart title field is set to Always or Report only.

    • Size of the chart title: Font size of the report title.

      Note: This field is available only if the Show chart title field is set to Always or Report only.

    • Chart title color: Color of the report title.

      Note: This field is available only if the Show chart title field is set to Always or Report only.

    • Title horizontal alignment: Alignment of the report title. Possible values:

      • Left
      • Center
      • Right Note: This field is available only if the Show chart title field is set to Always or Report only.
  7. Select Run.

    [Omitted image "IAReportResolved.png"] Alt text: Incident communication plan report

    Note: You can also choose a graphical representation for the report or narrow down the result using the Type and Configure options.

Parent Topic:Managing incident communications

Search documentation
Search document titles and file paths on the australia branch