Associate a new post-incident report

task australia Updated Sep 10, 2026 1 min read asso-new-post-incident-report.md
Raw file servicenow.com

Create your own post incident report and associate the UI page with the View Complete Report button under the Post Incident Report tab. Using the customized report, you can add information that is specific to your organization.

Before you begin

Role required: itil, major_incident_manager, or admin

About this task

To associate the View Complete Report button with your customized post incident report page, set the value of the PIR export ui page url major incident property to the new UI page.

Procedure

  1. Navigate to All > System UI > UI Pages and select New.

  2. Create a UI page.

    For information on how to create a UI page, see UI pages.

  3. Navigate to Incident > Major Incident Properties.

  4. In the PIR export ui page url (sn_major_inc_mgmt.pir_export_pdf_ui_page) property, enter the URL of the new UI page.

  5. Select Save.

    When you select the View Complete Report button, the new UI page opens.

Parent Topic:Major incident workbench

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