Incident Management integrations

---
title: Incident Management integrations
description: Incident Management integrations connect your incident response process with other tools so you can automate incident handling and address specific challenges directly.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/incident-management/inci-mgmt-integrations.html
release: australia
product: Incident Management
classification: incident-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Incident Management, IT Service Management]
---

# Incident Management integrations

Incident Management integrations connect your incident response process with other tools so you can automate incident handling and address specific challenges directly.

-   **[Incident Management integration with Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-management/inci-mgmt-integ-with-univ-req.md)**  
Incident Management integrates with Universal Request so users can get incident-related services through a single service desk.

**Parent Topic:**[Incident Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-management/reference-section-for-incident-management.md)