Incident Management data model

---
title: Incident Management data model
description: The Incident Management data model diagram shows the relationships between the tables within the application and provides an overall picture of how the Incident Management application operates.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/incident-management/incident-mangmt-data-model.html
release: australia
product: Incident Management
classification: incident-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Incident Management data model]
breadcrumb: [Reference, Incident Management, IT Service Management]
---

# Incident Management data model

The Incident Management data model diagram shows the relationships between the tables within the application and provides an overall picture of how the Incident Management application operates.

## Data model

The incident management data model shows the tables and their relationships within the Incident Management application.

The flexibility of the Incident Management application provides a data model that you can extend and use to fit your needs.

\[Omitted image "incident-management-data-model.png"\] Alt text: Diagram of Incident Management tables and the relationships between them

**Parent Topic:**[Incident Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-management/reference-section-for-incident-management.md)