Create a record producer using a template

---
title: Create a record producer using a template
description: Use a predefined incident template with a record producer to fill in standard information for the incidents that the record producer creates.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/incident-management/t\_CreateRecProducWithTempl.html
release: australia
product: Incident Management
classification: incident-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Incident templates and record producers, Configuring Incident Management, Incident Management, IT Service Management]
---

# Create a record producer using a template

Use a predefined incident template with a record producer to fill in standard information for the incidents that the record producer creates.

## Before you begin

Role required: catalog\_admin or admin

## Procedure

1.  Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Record Producers**.

2.  Select **New** and complete the steps in [Create a record producer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/t_DefRecProdInSCat.md).

3.  Select the **Generated Record Data** tab and select the incident template to populate fields when the record producer is submitted.

4.  Select the Additional Action icon \[Omitted image "additional-actions.png"\] Alt text: and then select **Save**.


**Parent Topic:**[Incident templates and record producers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-management/incident-templates-record-producers.md)

**Related topics**  


[Create an incident template]()

[Create a module that uses an incident template]()

[Create a record producer to log incidents]()