Change tasks
concept australia Updated Sep 10, 2026 1 min read change-tasks.md
ITSM Mobile Agent lists the change tasks assigned to you so you can view and work on them. A single tap shows the details, activities, and related change tasks.
Tap the card to access all the change tasks assigned to you.
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Filter the list according to your set criteria.
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Swipe left to add comments to the task or close the task.
-
On the Change Tasks screen, tap any task to view the details, activity, and related change tasks. You can add comments or close a task from this screen.
Note:
Each change task card shows the risk value of the task, for example, Very High or Moderate.
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---
title: Change tasks
description: ITSM Mobile Agent lists the change tasks assigned to you so you can view and work on them. A single tap shows the details, activities, and related change tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-mobile-agent/change-tasks.html
release: australia
product: ITSM Mobile Agent
classification: itsm-mobile-agent
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing incidents and tasks using the My Work applet, ITSM Mobile Agent, IT Service Management]
---
# Change tasks
ITSM Mobile Agent lists the change tasks assigned to you so you can view and work on them. A single tap shows the details, activities, and related change tasks.
Tap the card to access all the change tasks assigned to you.
1. [Filter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/itsm-mobile-agent/filter-records-agent-mobile.md) the list according to your set criteria.
2. Swipe left to add comments to the task or close the task.
3. On the **Change Tasks** screen, tap any task to view the details, activity, and related change tasks. You can add comments or close a task from this screen.
**Note:**
Each change task card shows the risk value of the task, for example, Very High or Moderate.
| title | Change tasks |
| description | ITSM Mobile Agent lists the change tasks assigned to you so you can view and work on them. A single tap shows the details, activities, and related change tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/itsm-mobile-agent/change-tasks.html |
| release | australia |
| product | ITSM Mobile Agent |
| classification | itsm-mobile-agent |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing incidents and tasks using the My Work appletITSM Mobile AgentIT Service Management |