Get started with AI search in zBoot instances

---
title: Get started with AI search in zBoot instances
description: Enable intelligent query features that help agents find answers quickly in ITSM Mobile Agent in new or restarted instances.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-mobile-agent/get-started-ais-zboot-itsm-mobile-agent.html
release: australia
product: ITSM Mobile Agent
classification: itsm-mobile-agent
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI Search in ITSM Mobile Agent, Exploring ITSM Mobile Agent, ITSM Mobile Agent, IT Service Management]
---

# Get started with AI search in zBoot instances

Enable intelligent query features that help agents find answers quickly in ITSM Mobile Agent in new or restarted instances.

## Before you begin

Role required: ais\_admin or admin

## About this task

AI search is enabled by default in the base system for new and restarted instances. You must publish the associated search profile.

## Procedure

1.  To verify that AI search is enabled, navigate to **All** > **AI Search** > **AI Search Status**.

    \[Omitted image "ai-search-ready.png"\] Alt text: AI Search Status page showing that AI search is ready

2.  Publish the AI search-related search profile.

    1.  Navigate to **All** > **AI Search** > **Search Experience** > **Search Profiles**.

    2.  Select **ITSM Mobile Agent Search Profile**.

    3.  Select **Publish**.