ITSM Success Dashboard indicators reference

---
title: ITSM Success Dashboard indicators reference
description: Reference topics provide additional information about components installed with ServiceNow ITSM Success Dashboard indicators.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-success-dashboard-indicators/itsm-success-dashboard-reference.html
release: australia
product: ITSM Success Dashboard Indicators
classification: itsm-success-dashboard-indicators
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ITSM Success Dashboard indicators, IT Service Management]
---

# ITSM Success Dashboard indicators reference

Reference topics provide additional information about components installed with ServiceNow ITSM Success Dashboard indicators.

-   **[Success Dashboard indicators user roles and responsibilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/itsm-success-dashboard-indicators/success-roles.md)**  
Leaders and process owners of both ITSM and HR can configure and use the Success Dashboard indicators to measure the success of the implementation.
-   **[ITSM Success Dashboard glossary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/itsm-success-dashboard-indicators/glossary-landing-sd.md)**  
Learn about the terms and concepts in ITSM Success Dashboard.

**Parent Topic:**[ITSM Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/itsm-success-dashboard-indicators/success-dashboard-indicator-landing.md)