View metrics for selected period in ITSM Success Dashboard indicators
task australia Updated Sep 10, 2026 1 min read view-metrics-selected-period.md
View the Key Performance Indicators (KPIs) metrics on the ITSM Success Dashboard for a selected period to analyze the performance.
Before you begin
Role required: user
Procedure
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Navigate to All > Success Dashboard > Success Dashboard.
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Select the Performance Overview tab.
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Select Show calendar.
[Omitted image "show-calendar-option.png"] Alt text: Show calendar option on the dashboard page
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Select the year and the month.
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Select OK.
Note:
The values of all the KPIs including the contributing KPIs for the selected criteria are displayed on the dashboard. The data is refreshed for each selected criteria.
Parent Topic:Maximizing the benefits of using the ITSM Success Dashboard indicators
44 lines · 1.7 KB
---
title: View metrics for selected period in ITSM Success Dashboard indicators
description: View the Key Performance Indicators \(KPIs\) metrics on the ITSM Success Dashboard for a selected period to analyze the performance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-success-dashboard-indicators/view-metrics-selected-period.html
release: australia
product: ITSM Success Dashboard Indicators
classification: itsm-success-dashboard-indicators
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Maximizing the benefits, ITSM Success Dashboard indicators, IT Service Management]
---
# View metrics for selected period in ITSM Success Dashboard indicators
View the Key Performance Indicators \(KPIs\) metrics on the ITSM Success Dashboard for a selected period to analyze the performance.
## Before you begin
Role required: user
## Procedure
1. Navigate to **All** > **Success Dashboard** > **Success Dashboard**.
2. Select the **Performance Overview** tab.
3. Select **Show calendar**.
\[Omitted image "show-calendar-option.png"\] Alt text: Show calendar option on the dashboard page
4. Select the year and the month.
5. Select **OK**.
**Note:**
The values of all the KPIs including the contributing KPIs for the selected criteria are displayed on the dashboard. The data is refreshed for each selected criteria.
**Parent Topic:**[Maximizing the benefits of using the ITSM Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/itsm-success-dashboard-indicators/measuring-performance-success-dashboard.md)
| title | View metrics for selected period in ITSM Success Dashboard indicators |
| description | View the Key Performance Indicators \(KPIs\) metrics on the ITSM Success Dashboard for a selected period to analyze the performance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/itsm-success-dashboard-indicators/view-metrics-selected-period.html |
| release | australia |
| product | ITSM Success Dashboard Indicators |
| classification | itsm-success-dashboard-indicators |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Maximizing the benefitsITSM Success Dashboard indicatorsIT Service Management |