Generate release notes for a release
Generate structured release notes for a release using AI-driven summarization, reducing manual effort and improving clarity for stakeholders. The release notes are generated from the release scope.
Before you begin
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Required applications and plugins:
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Digital Product Release version 2.3 or later.
For more information, see Digital Product Release.
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ServiceNow Otto for ITSM plugin (sn_itsm_gen_ai) version 12.0.0 or later.
For more information, see ServiceNow Otto for IT Service Management (ITSM).
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Configuration:
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The Generate Release Notes skill must be active.
For more information, see Configure ServiceNow Otto for IT Service Management (ITSM).
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The release phase set as the release readiness must be in progress or completed.
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Role required: sn_dpr_model.product_manager
About this task
The release notes are generated using the release scope data for the release:
- Product enhancements and work items
- Incidents
- Problems
- Requests
Procedure
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Navigate to Workspaces > Digital Product Release Workspace.
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Select the releases icon ([Omitted image "dpr-icon-release.png"] Alt text: Releases icon.).
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Select a release from the list to open.
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Select the Release notes section to manage release notes.
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Select Generate to create the release notes using AI-driven summarization.
Depending on the number of items in the release scope, this process might take some time. You can choose to close this section and proceed with other work as needed. After the release notes are generated and ready for review, you receive an email notification.[Omitted image "dpr-release-notes-generate.png"] Alt text: Release notes pane for a release with options to add release notes manually or generate using AI-driven summarization.
The release notes are generated and displayed.[Omitted image "dpr-release-notes-preview.png"] Alt text: Release notes for a release generated by AI-driven summarization.
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Review the AI-generated release notes for accuracy and make changes, if necessary.
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To save the release notes, select Save.
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If you update the release scope, you can regenerate the release notes by selecting Regenerate.
The existing release notes are replaced with the regenerated release notes, which include the latest release scope data.
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To publish the release notes, select Publish.
The release notes are set to read only.
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Select Download to download a copy of release notes as a PDF file.
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Select Copy link to create a shareable link to the release notes.
You can share the link with your stakeholders. They can access the release notes in Digital Product Release Workspace.
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To add content manually or regenerate the release notes after they are published, select Edit.
Related topics
---
title: Generate release notes for a release
description: Generate structured release notes for a release using AI-driven summarization, reducing manual effort and improving clarity for stakeholders. The release notes are generated from the release scope.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/now-assist-for-it-service-management-itsm/now-assist-itsm-dpr-generate-release-notes.html
release: australia
product: Now Assist for IT Service Management \(ITSM\)
classification: now-assist-for-it-service-management-itsm
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [Generate AI-powered release notes for a release, Digital Product Release AI release notes generator, AI release notes generator, Now Assist, Now Assist skill, Now Assist for ITSM]
breadcrumb: [Use generative AI skills, ServiceNow Otto for IT Service Management \(ITSM\), IT Service Management]
---
# Generate release notes for a release
Generate structured release notes for a release using AI-driven summarization, reducing manual effort and improving clarity for stakeholders. The release notes are generated from the release scope.
## Before you begin
- **Required applications and plugins:**
- Digital Product Release version 2.3 or later.
For more information, see [Digital Product Release](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/dpr-landing-page.md).
- ServiceNow Otto for ITSM plugin \(sn\_itsm\_gen\_ai\) version 12.0.0 or later.
For more information, see [ServiceNow Otto for IT Service Management \(ITSM\)]().
- **Configuration:**
- The Generate Release Notes skill must be active.
For more information, see [Configure ServiceNow Otto for IT Service Management \(ITSM\)]().
- The release phase set as the release readiness must be in progress or completed.
Role required: sn\_dpr\_model.product\_manager
## About this task
The release notes are generated using the release scope data for the release:
- Product enhancements and work items
- Incidents
- Problems
- Requests
## Procedure
1. Navigate to **Workspaces** > **Digital Product Release Workspace**.
2. Select the releases icon \(\[Omitted image "dpr-icon-release.png"\] Alt text: Releases icon.\).
3. Select a release from the list to open.
4. Select the **Release notes** section to manage release notes.
5. Select **Generate** to create the release notes using AI-driven summarization.
Depending on the number of items in the release scope, this process might take some time. You can choose to close this section and proceed with other work as needed. After the release notes are generated and ready for review, you receive an email notification.\[Omitted image "dpr-release-notes-generate.png"\] Alt text: Release notes pane for a release with options to add release notes manually or generate using AI-driven summarization.
The release notes are generated and displayed.\[Omitted image "dpr-release-notes-preview.png"\] Alt text: Release notes for a release generated by AI-driven summarization.
6. Review the AI-generated release notes for accuracy and make changes, if necessary.
7. To save the release notes, select **Save**.
8. If you [update the release scope](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/dpr-work-release-scope.md), you can regenerate the release notes by selecting **Regenerate**.
The existing release notes are replaced with the regenerated release notes, which include the latest release scope data.
9. To publish the release notes, select **Publish**.
The release notes are set to read only.
10. Select **Download** to download a copy of release notes as a PDF file.
11. Select **Copy link** to create a shareable link to the release notes.
You can share the link with your stakeholders. They can access the release notes in Digital Product Release Workspace.
12. To add content manually or regenerate the release notes after they are published, select **Edit**.
**Related topics**
[AI-powered release notes generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-product-release/dpr-ai-release-notes-generation.md)
| title | Generate release notes for a release |
| description | Generate structured release notes for a release using AI-driven summarization, reducing manual effort and improving clarity for stakeholders. The release notes are generated from the release scope. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/now-assist-for-it-service-management-itsm/now-assist-itsm-dpr-generate-release-notes.html |
| release | australia |
| product | Now Assist for IT Service Management \(ITSM\) |
| classification | now-assist-for-it-service-management-itsm |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| keywords | Generate AI-powered release notes for a releaseDigital Product Release AI release notes generatorAI release notes generatorNow AssistNow Assist skillNow Assist for ITSM |
| breadcrumb | Use generative AI skillsServiceNow Otto for IT Service Management \(ITSM\)IT Service Management |