Add a new or returning employee to a roster

---
title: Add a new or returning employee to a roster
description: You can add a new employee or an employee who had previously been a member to a roster.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/add-new-emplyee-to-roster-oncall.html
release: australia
product: On-Call Scheduling
classification: on-call-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing roster members, Configure or update an On-Call shift, Managing schedules and shifts, On-Call Scheduling, IT Service Management]
---

# Add a new or returning employee to a roster

You can add a new employee or an employee who had previously been a member to a roster.

## Before you begin

Role required: rota\_manager, rota\_admin, or admin

## Procedure

1.  Navigate to **All** > **On-Call Scheduling** > **My Group Schedules**.

2.  Open the required shift form.

3.  In the Rosters related list, click the information icon \( \[Omitted image "icon-information.png"\] Alt text: Information icon. \) for the roster to which you want to add a member.

4.  Click **Open Record**.

5.  On the Roster form, click **Add** in the Members related list.

6.  On the form, fill in the fields.

<table id="table_pv1_k3l_xv"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

From date

</td><td>

Date on which the employee will join the roster.**Note:** The member will be active on the roster in the next rotation.

</td></tr><tr><td>

Add after member

</td><td>

Name of the member after whom the new member will be in the order. The order number determines where the member starts on the rotation cycle.

</td></tr><tr><td>

Shift

</td><td>

Name of the shift.

</td></tr><tr><td>

Member

</td><td>

Name of the member to add to the roster.

</td></tr><tr><td>

Rosters

</td><td>

Rosters affected after modifying the order of a member. This field is auto-populated by comparing the members in the rosters. If a member exists in more than one roster, both the rosters are auto-populated to avoid conflicts in schedule.

</td></tr><tr><td>

Current roster

</td><td>

Roster from which you navigated to the form.

</td></tr></tbody>
</table>7.  Click **Submit**.

    The instance adds the employee to the roster.

    **Note:** For a returning employee: The instance displays two shift member records for the same employee with different start and end validity dates.


**Parent Topic:**[Managing roster members](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/managing-roster-members.md)