Create a group template to simplify configuring schedules

---
title: Create a group template to simplify configuring schedules
description: Create templates to help your group create on-call schedules. For example, use the 24/7 template, which is available in the on-call demo data, to create on-call schedules for continuous service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/create-group-template.html
release: australia
product: On-Call Scheduling
classification: on-call-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Defining On-Call Scheduling escalation process, On-Call Scheduling, IT Service Management]
---

# Create a group template to simplify configuring schedules

Create templates to help your group create on-call schedules. For example, use the 24/7 template, which is available in the on-call demo data, to create on-call schedules for continuous service.

## Before you begin

Role required: rota\_admin

## Procedure

1.  Navigate to **All** > **On-Call Scheduling** > **Administration** > **Group Templates**.

2.  Click **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|A name for the new template. For example, 8-5.|
    |Description|A short description of the template.|

4.  Click **Submit**.


**Parent Topic:**[Defining On-Call Scheduling escalation process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/defining-escalation-process-and-template.md)