Getting started with the On-Call Scheduling mobile app

---
title: Getting started with the On-Call Scheduling mobile app
description: Use the ServiceNow Agent mobile app to access the On-Call Scheduling mobile application. Then log in to an instance and work on your schedules.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/mobile-getting-started-oncall.html
release: australia
product: On-Call Scheduling
classification: on-call-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Mobile experience for On-Call Scheduling, On-Call Scheduling, IT Service Management]
---

# Getting started with the On-Call Scheduling mobile app

Use the ServiceNow Agent mobile app to access the On-Call Scheduling mobile application. Then log in to an instance and work on your schedules.

## Before you begin

Depending on your device, go to the Apple App Store or the Google Play Store and download the ServiceNow Agent mobile app.

Role required: rota\_manager

## Procedure

1.  Tap the mobile app icon on your device, and then tap **+** to open an instance.

2.  In the instance address field, enter the instance address in one of two ways.

<table id="choicetable_qkh_sgb_qjb"><tbody><tr><td id="d218179e68">

**Manual input**

</td><td>

Type the instance address in the instance address field.**Note:** You do not need to include `service-now.com` at the end of the instance name.

</td></tr><tr><td id="d218179e83">

**Scan QR code**

</td><td>

Tap the QR icon \(Scan a QR code\), and then scan the QR code that was provided by your administrator.

</td></tr></tbody>
</table>3.  Tap **Login**.


**Parent Topic:**[Mobile experience for On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/mobile-experience-ocs.md)