Remove a member from a roster
You might remove a member from a roster, for example, if they are no longer a member of the organization or of the group.
Before you begin
Role required: rota_manager, rota_admin, or admin
Procedure
-
Navigate to All > On-Call Scheduling > My Group Schedules.
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Open the required shift form.
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In the Rosters related list, click the information icon ( [Omitted image "icon-information.png"] Alt text: Information icon. ) for the roster from which you want to remove a member.
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Click Open Record.
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On the Roster form, click Remove in the Members related list.
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On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
From date |
Date from when the member is removed. |
|
Rosters |
Rosters affected after modifying the order of a member. This field is auto-populated by comparing the members in the rosters. If a member exists in more than one roster, both the rosters are auto-populated to avoid conflicts in schedule. |
|
Delete member |
Option to delete the member record.Warning: When you enable this option to delete the member record, the deleted member rotation history is removed, and the rotation history of other members is affected. |
|
Member |
Name of the member to remove from the roster. |
|
Current roster |
Roster from which you navigated to the form. |
|
Shift |
Name of the shift. |
Parent Topic:Managing roster members
Related topics
--- title: Remove a member from a roster description: You might remove a member from a roster, for example, if they are no longer a member of the organization or of the group. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/remove-member-from-roster-oncall.html release: australia product: On-Call Scheduling classification: on-call-scheduling topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Managing roster members, Configure or update an On-Call shift, Managing schedules and shifts, On-Call Scheduling, IT Service Management] --- # Remove a member from a roster You might remove a member from a roster, for example, if they are no longer a member of the organization or of the group. ## Before you begin Role required: rota\_manager, rota\_admin, or admin ## Procedure 1. Navigate to **All** > **On-Call Scheduling** > **My Group Schedules**. 2. Open the required shift form. 3. In the Rosters related list, click the information icon \( \[Omitted image "icon-information.png"\] Alt text: Information icon. \) for the roster from which you want to remove a member. 4. Click **Open Record**. 5. On the Roster form, click **Remove** in the Members related list. 6. On the form, fill in the fields. <table id="table_ihs_xj1_npb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> From date </td><td> Date from when the member is removed. </td></tr><tr><td> Rosters </td><td> Rosters affected after modifying the order of a member. This field is auto-populated by comparing the members in the rosters. If a member exists in more than one roster, both the rosters are auto-populated to avoid conflicts in schedule. </td></tr><tr><td> Delete member </td><td> Option to delete the member record.**Warning:** When you enable this option to delete the member record, the deleted member rotation history is removed, and the rotation history of other members is affected. </td></tr><tr><td> Member </td><td> Name of the member to remove from the roster. </td></tr><tr><td> Current roster </td><td> Roster from which you navigated to the form. </td></tr><tr><td> Shift </td><td> Name of the shift. </td></tr></tbody> </table>7. Click **Submit**. **Parent Topic:**[Managing roster members](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/managing-roster-members.md) **Related topics** [Assigning On-Call Scheduling roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/roles-assigning-oncall.md)
| title | Remove a member from a roster |
| description | You might remove a member from a roster, for example, if they are no longer a member of the organization or of the group. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/remove-member-from-roster-oncall.html |
| release | australia |
| product | On-Call Scheduling |
| classification | on-call-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing roster membersConfigure or update an On-Call shiftManaging schedules and shiftsOn-Call SchedulingIT Service Management |