Run an Escalations report to view who is on call

---
title: Run an Escalations report to view who is on call
description: The Escalations report displays the escalation sequence and the rules that apply for a selected date. For each group that you are authorized to see, you can choose to show either the active roster members or the on-call person.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/run-escalations-report-oncall.html
release: australia
product: On-Call Scheduling
classification: on-call-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Viewing On-Call Scheduling reports, On-Call Scheduling, IT Service Management]
---

# Run an Escalations report to view who is on call

The Escalations report displays the escalation sequence and the rules that apply for a selected date. For each group that you are authorized to see, you can choose to show either the active roster members or the on-call person.

## Before you begin

Role required: itil

## Procedure

1.  Navigate to **All** > **On-Call Scheduling** > **Reports** > **Escalations Report**.

2.  Select a value for the **For each group, show** setting.

    -   **Active escalation members**: Display the on-call persons and catch-all persons in the escalation order, along with their delay times.
    -   **On-call person**: Determine who is on duty.
3.  Select the start date for the report.

4.  Move at least one group into the **Selected** list.

    Enter the first few letters of the group into the **Name starts with** field to see a list of groups that start with those letters. Or select the **All groups** check box to see the list of all groups.

5.  Click **Run Report**.


**Parent Topic:**[Viewing On-Call Scheduling reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/viewing-reports.md)