Set a shift to Draft mode while waiting for info
task australia Updated Sep 10, 2026 1 min read set-shift-to-draft-oncall.md
If you do not have all the information that you need to define a shift, you can set the shift to Draft mode. Later, when all the information is available, you can publish the shift so you can add it to a schedule.
Before you begin
Role required: rota_manager
Procedure
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Navigate to All > On-Call Scheduling > My Group Schedules.
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Select the shift that will include the group.
-
On the Shift dialog box, click Move to Draft.
A message confirms that the rotation schedule is updated for the shift that you moved to a draft mode.
Parent Topic:Managing schedules and shifts
36 lines · 1.5 KB
---
title: Set a shift to Draft mode while waiting for info
description: If you do not have all the information that you need to define a shift, you can set the shift to Draft mode. Later, when all the information is available, you can publish the shift so you can add it to a schedule.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/set-shift-to-draft-oncall.html
release: australia
product: On-Call Scheduling
classification: on-call-scheduling
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing schedules and shifts, On-Call Scheduling, IT Service Management]
---
# Set a shift to Draft mode while waiting for info
If you do not have all the information that you need to define a shift, you can set the shift to Draft mode. Later, when all the information is available, you can publish the shift so you can add it to a schedule.
## Before you begin
Role required: rota\_manager
## Procedure
1. Navigate to **All** > **On-Call Scheduling** > **My Group Schedules**.
2. Select the shift that will include the group.
3. On the **Shift** dialog box, click **Move to Draft**.
A message confirms that the rotation schedule is updated for the shift that you moved to a draft mode.
**Parent Topic:**[Managing schedules and shifts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/on-call-scheduling/manage-schedules-and-shifts.md)
| title | Set a shift to Draft mode while waiting for info |
| description | If you do not have all the information that you need to define a shift, you can set the shift to Draft mode. Later, when all the information is available, you can publish the shift so you can add it to a schedule. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/on-call-scheduling/set-shift-to-draft-oncall.html |
| release | australia |
| product | On-Call Scheduling |
| classification | on-call-scheduling |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing schedules and shiftsOn-Call SchedulingIT Service Management |