Add multiple change requests to a problem
task australia Updated Sep 10, 2026 1 min read add-multi-change-req-to-prob.md
Add multiple change requests to a problem to capture all the requests that you need to implement to fix the problem.
Before you begin
Role required: itil, admin, problem_admin, problem_coordinator or problem_manager
About this task
The topic applies to Problems where you have activated the Problem Management Best Practice — Madrid (com.snc.best_practice.problem.madrid) plugin.
Procedure
-
Navigate to All > Problem > Open.
-
Open a problem record.
-
In the related list, click the Change Requests tab.
-
Click Add.
-
From the list, select the records and click Add Selected.
The selected change requests appear under the Change Requests tab.
Parent Topic:Managing Problems
44 lines · 1.5 KB
---
title: Add multiple change requests to a problem
description: Add multiple change requests to a problem to capture all the requests that you need to implement to fix the problem.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/add-multi-change-req-to-prob.html
release: australia
product: Problem Management
classification: problem-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing Problems, Problem Management, IT Service Management]
---
# Add multiple change requests to a problem
Add multiple change requests to a problem to capture all the requests that you need to implement to fix the problem.
## Before you begin
Role required: itil, admin, problem\_admin, problem\_coordinator or problem\_manager
## About this task
The topic applies to Problems where you have activated the Problem Management Best Practice — Madrid \(com.snc.best\_practice.problem.madrid\) plugin.
## Procedure
1. Navigate to **All** > **Problem** > **Open**.
2. Open a problem record.
3. In the related list, click the **Change Requests** tab.
4. Click **Add**.
5. From the list, select the records and click **Add Selected**.
The selected change requests appear under the **Change Requests** tab.
**Parent Topic:**[Managing Problems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/problem-management/problem-mgmt-lifecycle.md)
| title | Add multiple change requests to a problem |
| description | Add multiple change requests to a problem to capture all the requests that you need to implement to fix the problem. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/add-multi-change-req-to-prob.html |
| release | australia |
| product | Problem Management |
| classification | problem-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing ProblemsProblem ManagementIT Service Management |