Problem model form

reference australia Updated Sep 10, 2026 1 min read problem-model-form.md

Description of the field values for the problem task model form.

Field	Description
Name	Unique name for the problem model.
Default problem model	Option for enabling the problem model as a default model on the problem request form.
Active	Option for specifying that this model is available for selection when creating a problem request.
Description	Detailed description of the problem model.
Advanced Security	Option to enable role-based access controls and user criteria to tailor the problem creation landing page views. When you enable Advanced Security, the Available For, Not Available For, and Can write tabs appear next to the Model States tab.
Read Roles	Option to define the roles to view the problem model.
Write Roles	Option to define the roles to edit the problem model.

Parent Topic:Reference section for Problem Management

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---
title: Problem model form
description: Description of the field values for the problem task model form.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/problem-model-form.html
release: australia
product: Problem Management
classification: problem-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference section for Problem Management, Problem Management, IT Service Management]
---

# Problem model form

Description of the field values for the problem task model form.

|Field|Description|
|-----|-----------|
|Name|Unique name for the problem model.|
|Default problem model|Option for enabling the problem model as a default model on the problem request form.|
|Active|Option for specifying that this model is available for selection when creating a problem request.|
|Description|Detailed description of the problem model.|
|Advanced Security|Option to enable role-based access controls and user criteria to tailor the problem creation landing page views. When you enable Advanced Security, the **Available For**, **Not Available For**, and **Can write** tabs appear next to the **Model States** tab.|
|Read Roles|Option to define the roles to view the problem model.|
|Write Roles|Option to define the roles to edit the problem model.|

**Parent Topic:**[Reference section for Problem Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/problem-management/reference-section-for-problem-management.md)