Problem Management model state transition condition form
Description of the field values for the model state transition condition form.
|
Field |
Description |
|---|---|
|
Name |
Unique name for the condition. |
|
State Transition |
State that you're applying the transition condition to. This field is automatically set with the state that you're applying the condition to. |
|
Description |
Detailed description of the condition. |
|
Requires |
Condition for your transition. You can select a pre-defined condition or select Transition Condition to define a condition. To create pre-defined conditions, see Create predefined conditions. |
|
Condition (condition builder) |
Condition on the problem task record that must be fulfilled to enable the transition. |
|
Condition (Script) |
Script that must be fulfilled to enable the transition. The script returns a value of True when passed. This field is available only when Transition Script is selected from Requires field.Note: To edit the Condition (Script) field, you need the problem_model_script_admin role. Without it, the script editor is read-only. No existing role inherits this role, so it must be assigned directly. For information on assigning a role to a user, see Assign a role to a user. |
|
Active |
Option to make the condition active. |
--- title: Problem Management model state transition condition form description: Description of the field values for the model state transition condition form. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/problem-model-state-transition-condition.html release: australia product: Problem Management classification: problem-management topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference section for Problem Management, Problem Management, IT Service Management] --- # Problem Management model state transition condition form Description of the field values for the model state transition condition form. <table id="table_ybk_z2v_znb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Unique name for the condition. </td></tr><tr><td> State Transition </td><td> State that you're applying the transition condition to. This field is automatically set with the state that you're applying the condition to. </td></tr><tr><td> Description </td><td> Detailed description of the condition. </td></tr><tr><td> Requires </td><td> Condition for your transition. You can select a pre-defined condition or select **Transition Condition** to define a condition. To create pre-defined conditions, see [Create predefined conditions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/create-predefined-transition-condition-type.md). </td></tr><tr><td> Condition \(condition builder\) </td><td> Condition on the problem task record that must be fulfilled to enable the transition. </td></tr><tr><td> Condition \(Script\) </td><td> Script that must be fulfilled to enable the transition. The script returns a value of **True** when passed. This field is available only when **Transition Script** is selected from **Requires** field.**Note:** To edit the Condition \(Script\) field, you need the problem\_model\_script\_admin role. Without it, the script editor is read-only. No existing role inherits this role, so it must be assigned directly. For information on assigning a role to a user, see [Assign a role to a user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AssignARoleToAUser.md). </td></tr><tr><td> Active </td><td> Option to make the condition active. </td></tr></tbody> </table>**Parent Topic:**[Reference section for Problem Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/problem-management/reference-section-for-problem-management.md)
| title | Problem Management model state transition condition form |
| description | Description of the field values for the model state transition condition form. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/problem-management/problem-model-state-transition-condition.html |
| release | australia |
| product | Problem Management |
| classification | problem-management |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Reference section for Problem ManagementProblem ManagementIT Service Management |