Reference data synchronization
For a successful integration of Coupa with Software Asset Management, you must synchronize the following reference data types on both the ServiceNow Procurement application and Coupa.
| Coupa Requisition field | ServiceNow Procurement Purchase Order field | Description |
|---|---|---|
| Requested by | Requested by | The email address that is associated with the Requested by record is used to find the corresponding reference record in Coupa. |
|
Coupa Requisition Line fields |
ServiceNow Procurement Purchase Order Line Item fields |
Description |
|---|---|---|
|
Supplier |
Vendor |
The supplier or vendor from which the software product should be ordered. |
|
unit-price |
Cost |
The cost or price of a single product model, including discounts. |
|
Currency |
Cost |
Currency is a reference field on Coupa. For a successful integration, verify that the currency codes on Coupa and ServiceNow match. |
|
Item |
Catalog Item |
The Coupa items and ServiceNow Procurement catalog items must share the same display name. Note: This field is only used for catalog requests. |
|
Description |
Product Model |
The model of the purchase order line item. Note: This field is only used for non-catalog requests. |
--- title: Reference data synchronization description: For a successful integration of Coupa with Software Asset Management, you must synchronize the following reference data types on both the ServiceNow Procurement application and Coupa. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/procurement/ref-data-coupa.html release: australia product: Procurement classification: procurement topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create a requisition on Coupa through Procurement application, Integrating with Coupa, Integrating with external procurement applications, Procurement, Asset Management common applications, IT Service Management] --- # Reference data synchronization For a successful integration of Coupa with Software Asset Management, you must synchronize the following reference data types on both the ServiceNow Procurement application and Coupa. |Coupa Requisition field|ServiceNow Procurement Purchase Order field|Description| |-----------------------|-------------------------------------------|-----------| |Requested by|Requested by|The email address that is associated with the Requested by record is used to find the corresponding reference record in Coupa.| <table id="table_jdh_cpf_twb"><thead><tr><th> Coupa Requisition Line fields </th><th> ServiceNow Procurement Purchase Order Line Item fields </th><th> Description </th></tr></thead><tbody><tr><td> Supplier </td><td> Vendor </td><td> The supplier or vendor from which the software product should be ordered. </td></tr><tr><td> unit-price </td><td> Cost </td><td> The cost or price of a single product model, including discounts. </td></tr><tr><td> Currency </td><td> Cost </td><td> Currency is a reference field on Coupa. For a successful integration, verify that the currency codes on Coupa and ServiceNow match. </td></tr><tr><td> Item </td><td> Catalog Item </td><td> The Coupa items and ServiceNow Procurement catalog items must share the same display name. **Note:** This field is only used for catalog requests. </td></tr><tr><td> Description </td><td> Product Model </td><td> The model of the purchase order line item. **Note:** This field is only used for non-catalog requests. </td></tr></tbody> </table>
| title | Reference data synchronization |
| description | For a successful integration of Coupa with Software Asset Management, you must synchronize the following reference data types on both the ServiceNow Procurement application and Coupa. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/procurement/ref-data-coupa.html |
| release | australia |
| product | Procurement |
| classification | procurement |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a requisition on Coupa through Procurement applicationIntegrating with CoupaIntegrating with external procurement applicationsProcurementAsset Management common applicationsIT Service Management |