Service Catalog dashboard

---
title: Service Catalog dashboard
description: Dashboard providing a view into metrics for catalog items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-catalog.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Platform Analytics KPIs and dashboards, Platform Analytics ITSM Dashboards, IT Service Management]
---

# Service Catalog dashboard

Dashboard providing a view into metrics for catalog items.

KPIs for Service Catalog.

|Data Visualization|Description|
|------------------|-----------|
|Catalog Item best practice deviations|Number of deviations from the best practices for active catalog items.|
|Catalog item VA render type|Catalog items distributed by how they will be rendered on a Virtual Agent bot.|
|Catalog item fulfilment automation level distribution|Distribution of the catalog items that are fulfilled automatically.|
|Catalog item translation coverage|Language wise distribution of the catalog items that are translated.|