Configure the migration of a custom ITSM table from ITSM Agent Workspace to Service Operations Workspace for ITSM
If you have a custom ITSM table that must be migrated, you must enable the migration of the associated list categories and modules, list actions, related list actions, and New record menu items from ITSM Agent Workspace to Service Operations Workspace for ITSM.
Before you begin
Role required: admin
Procedure
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From the All menu, in the navigation filter, enter sys_properties.list.
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Search for the sn_sow_migration.itsm_aw_migration_tables system property.
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In the Value field, add the custom ITSM table's id to the comma-separated list.
By default, the Value field contains all ITSM tables whose list categories and modules, list actions, related list actions, and New record menu items should be migrated from ITSM Agent Workspace to Service Operations Workspace for ITSM.
-
Select Update.
Parent Topic:Migration from ITSM Agent Workspace to Service Operations Workspace for ITSM
---
title: Configure the migration of a custom ITSM table from ITSM Agent Workspace to Service Operations Workspace for ITSM
description: If you have a custom ITSM table that must be migrated, you must enable the migration of the associated list categories and modules, list actions, related list actions, and New record menu items from ITSM Agent Workspace to Service Operations Workspace for ITSM.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/configure-migration-custom-table-to-sow-itsm.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Migration from ITSM Agent Workspace to Service Operations Workspace for ITSM, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management]
---
# Configure the migration of a custom ITSM table from ITSM Agent Workspace to Service Operations Workspace for ITSM
If you have a custom ITSM table that must be migrated, you must enable the migration of the associated list categories and modules, list actions, related list actions, and New record menu items from ITSM Agent Workspace to Service Operations Workspace for ITSM.
## Before you begin
Role required: admin
## Procedure
1. From the **All** menu, in the navigation filter, enter **sys\_properties.list**.
2. Search for the **sn\_sow\_migration.itsm\_aw\_migration\_tables** system property.
3. In the **Value** field, add the custom ITSM table's id to the comma-separated list.
By default, the **Value** field contains all ITSM tables whose list categories and modules, list actions, related list actions, and New record menu items should be migrated from ITSM Agent Workspace to Service Operations Workspace for ITSM.
4. Select **Update**.
**Parent Topic:**[Migration from ITSM Agent Workspace to Service Operations Workspace for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/migration-from-itsm-aw-sow.md)
| title | Configure the migration of a custom ITSM table from ITSM Agent Workspace to Service Operations Workspace for ITSM |
| description | If you have a custom ITSM table that must be migrated, you must enable the migration of the associated list categories and modules, list actions, related list actions, and New record menu items from ITSM Agent Workspace to Service Operations Workspace for ITSM. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/configure-migration-custom-table-to-sow-itsm.html |
| release | australia |
| product | Service Operations Workspace |
| classification | service-operations-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Migration from ITSM Agent Workspace to Service Operations Workspace for ITSMConfiguring Service Operations Workspace for ITSMService Operations Workspace for ITSMIT Service Management |