Create a basic authentication configuration to migrate from ITSM Agent Workspace to Service Operations Workspace for ITSM
task australia Updated Sep 10, 2026 1 min read create-basic-authentication-credential-sow-migration.md
Authenticate the Table API that the migration utility uses to perform creation, updating, and deletion of records.
Before you begin
Role required: admin
About this task
This configuration must contain the credentials of the user who is logged in and has the admin role.
Procedure
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From the All menu, in the navigation filter, enter sys_auth_profile_basic.list.
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On the Basic Auth Configurations page, select New.
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On the Basic Auth Configuration form, specify the name, user name, and password.
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Select Submit.
Parent Topic:Migration from ITSM Agent Workspace to Service Operations Workspace for ITSM
40 lines · 1.7 KB
--- title: Create a basic authentication configuration to migrate from ITSM Agent Workspace to Service Operations Workspace for ITSM description: Authenticate the Table API that the migration utility uses to perform creation, updating, and deletion of records. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/create-basic-authentication-credential-sow-migration.html release: australia product: Service Operations Workspace classification: service-operations-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Migration from ITSM Agent Workspace to Service Operations Workspace for ITSM, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management] --- # Create a basic authentication configuration to migrate from ITSM Agent Workspace to Service Operations Workspace for ITSM Authenticate the Table API that the migration utility uses to perform creation, updating, and deletion of records. ## Before you begin Role required: admin ## About this task This configuration must contain the credentials of the user who is logged in and has the admin role. ## Procedure 1. From the **All** menu, in the navigation filter, enter **sys\_auth\_profile\_basic.list**. 2. On the Basic Auth Configurations page, select **New**. 3. On the Basic Auth Configuration form, specify the name, user name, and password. 4. Select **Submit**. **Parent Topic:**[Migration from ITSM Agent Workspace to Service Operations Workspace for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/migration-from-itsm-aw-sow.md)
| title | Create a basic authentication configuration to migrate from ITSM Agent Workspace to Service Operations Workspace for ITSM |
| description | Authenticate the Table API that the migration utility uses to perform creation, updating, and deletion of records. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/create-basic-authentication-credential-sow-migration.html |
| release | australia |
| product | Service Operations Workspace |
| classification | service-operations-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Migration from ITSM Agent Workspace to Service Operations Workspace for ITSMConfiguring Service Operations Workspace for ITSMService Operations Workspace for ITSMIT Service Management |