Configure the donut color in the Overview section

---
title: Configure the donut color in the Overview section
description: Create a visual experience that works the best for donuts in the Overview section.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/customize-donut-color.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Landing page configurations in Service Operations Workspace for ITSM, Getting started with Service Operations Workspace for ITSM, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management]
---

# Configure the donut color in the Overview section

Create a visual experience that works the best for donuts in the **Overview** section.

## Before you begin

Role required: admin

## About this task

Donut area colors are based on the element that the donut is grouped by.

-   Tier-1 landing page
    -   In the **Incidents assigned to me** card, the donut is grouped by the state of incidents.
    -   In the **Unassigned incidents** card, the donut is grouped by the priority of incidents.
    -   In the **Catalog tasks assigned to me** card, the donut is grouped by the state of catalog tasks.
    -   In the **Incident SLAs** card, the donut is grouped by the time left after which the incidents will breach SLA.
-   Tier-2 landing page
    -   In the **Incidents assigned to me** card, the donut is grouped by the state of incidents.
    -   In the **Problems assigned to me** card, the donut is grouped by the state of problems.
    -   In the **Changes assigned to me** card, the donut is grouped by the state of change requests.
    -   In the **Tasks assigned to me** card, the donut is grouped by the state of catalog tasks.

## Procedure

1.  To change the donut area colors for the following cards in the tier-1 landing page, perform these steps.

    -   Incidents assigned to me
    -   Unassigned incidents
    -   Catalog tasks assigned to me
    1.  Navigate to **Reports** > **Administration** > **Chart Colors**

    2.  In the Chart Colors list, filter records based on the card that you want to customize and select a record.

        1.  To customize the color of the **Incidents assigned to me** card, filter records with **Name** as **incident** and **Element** as **state**.
        2.  To customize the color of the **Unassigned incidents** card, filter records with **Name** as **incident** and **Element** as **priority**.
        3.  To customize the color of the **Catalog tasks assigned to me** card, filter records with **Name** as **sc\_task** and **Element** as **state**.
    3.  On the Chart Colors form, select the required color in the **Color name** field.

    4.  Select **Update**.

2.  To change the donut area color for the Incident SLAs card in the tier-1 landing page, perform the following steps.

    1.  Navigate to **Reports** > **Administration** > **Report Ranges**.

    2.  In the Ranges list, filter records with **Name** as **task\_sla** and **Element** as **time\_left**.

    3.  Select the required record.

    4.  On the Range form, select the required color in the **Color name** field.

    5.  Select **Update**.

3.  To change the donut area colors for the tier-2 landing page, perform the following steps.

    1.  Navigate to **Reports** > **Administration** > **Chart Colors**

    2.  In the Chart Colors list, filter records based on the card that you want to customize and select a record.

        1.  To customize the color of the **Incidents assigned to me** card, filter records with **Name** as **incident** and **Element** as **state**.
        2.  To customize the color of the **Problems assigned to me** card, filter records with **Name** as **problem** and **Element** as **state**.
        3.  To customize the color of the **Changes assigned to me** card, filter records with **Name** as **change\_request** and **Element** as **state**.
        4.  To customize the color of the **Tasks assigned to me** card, filter records with **Name** as **sc\_task** and **Element** as **state**.
    3.  On the Chart Colors form, select the required color in the **Color name** field.

    4.  Select **Update**.


**Parent Topic:**[Landing page configurations in Service Operations Workspace for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/landing-page-configurations-sow-itsm.md)