End a Zoom conference call in Service Operations Workspace

---
title: End a Zoom conference call in Service Operations Workspace
description: As a host or a user with the incident manager role, you can end the conference call.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/end-zoom-conference-call.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Conference calls with Zoom in Service Operations Workspace, Notify in Service Operations Workspace, Collaboration in Service Operations Workspace, Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management]
---

# End a Zoom conference call in Service Operations Workspace

As a host or a user with the incident manager role, you can end the conference call.

## Before you begin

Role required: itil

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  Select the **List** \(\[Omitted image "list-icon-new.png"\] Alt text: List icon\) icon.

3.  Select **Incidents** > **Open**.

4.  Select the incident record that has an active conference call.

5.  Select the **Collaborate** icon \(\[Omitted image "collab-icon-02.png"\] Alt text: Collaborate icon\) from the contextual side panel.

6.  Select the **Calls** tab.

7.  Select the active call card.

8.  Select **Leave call** drop-down menu.

9.  Select **End call**.


**Parent Topic:**[Conference calls with Zoom in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/zoom-sow.md)