Enroll in Learning to take a learning course or complete a learning path

task australia Updated Sep 10, 2026 1 min read enroll-learning-sow-wfo-itsm.md
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When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task.

Before you begin

Role required: sn_wfo_cfg_itsm.employee

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. Select the Learning icon [Omitted image "coaching-icon-uib.png"] Alt text: Learning icon.

  3. Select the Discover tab.

To enroll in a course or a path by browsing

Do this

The full catalog

Enter a name or a description in the search field.Note: You can also narrow down the display of courses based on the following fields:

  • Type—course or a path
  • Skill—skill associate with the course or path
  • Source—internal or external
  • Time to complete—estimated duration to complete the course or path
  • State—completed, in-progress, or unassigned or not enrolled

Recommended learning

Select Browse recommended learning. The content is grouped into different categories. For more information, see Recommendation grouping.

4. Select a course or a path in which you'd like to enroll.
  1. Select Enroll.

Parent Topic:Learning path and course item discovery in Service Operations Workspace

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