Landing page redirection in Service Operations Workspace for ITSM

---
title: Landing page redirection in Service Operations Workspace for ITSM
description: Redirection enables you to automatically route users to the SOW landing page when they log in.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/landing-page-redirection-sow-itsm.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Getting started with Service Operations Workspace for ITSM, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management]
---

# Landing page redirection in Service Operations Workspace for ITSM

Redirection enables you to automatically route users to the SOW landing page when they log in.

You can configure landing page redirection in any of the following ways:

-   Conditional, based on user criteria, for example, Service Desk groups.
-   Blanket. All users are first redirected to the Service Operations Workspace home page and the audience configuration determines which landing page should be used.
-   Optional. In this case, users can opt out of the redirection.

-   **[Redirect non-admin users to Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/redirect-sow-landing-page.md)**  
Enable a non-admin user to start prioritizing tasks quickly by redirecting to Service Operations Workspace after logging in to the ServiceNow instance.
-   **[Redirect agents of a specific group to Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/redirect-specific-agent-group-sow.md)**  
Enable only agents of specific user groups to be automatically redirected to Service Operations Workspace after logging in to the ServiceNow instance.
-   **[Disable auto-redirection for all agents to Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/disable-auto-redirection-agents.md)**  
Verify that the agents aren't automatically redirected to Service Operations Workspace after logging in to the ServiceNow instance.

**Parent Topic:**[Getting started with Service Operations Workspace for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/getting-started-sow.md)