Leave a Microsoft Teams conference call in Service Operations Workspace
task australia Updated Sep 10, 2026 1 min read leave-teams-conference-call.md
Leave an active conference call. The call will still be active with other participants.
Before you begin
Role required: itil
Procedure
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Navigate to Workspaces > Service Operations Workspace.
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Select the List ([Omitted image "list-icon-new.png"] Alt text: List icon) icon.
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Select Incidents > Open.
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Select an incident that has an active conference call.
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Select the Collaborate icon ([Omitted image "collab-icon-02.png"] Alt text: Collaborate icon) from the contextual side panel.
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Select the Calls tab.
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Select the active call card.
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Select Leave call.
Parent Topic:Using Microsoft Teams to make conference calls in Service Operations Workspace
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--- title: Leave a Microsoft Teams conference call in Service Operations Workspace description: Leave an active conference call. The call will still be active with other participants. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/leave-teams-conference-call.html release: australia product: Service Operations Workspace classification: service-operations-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Using Microsoft Teams to make conference calls in Service Operations Workspace, Notify in Service Operations Workspace, Collaboration in Service Operations Workspace, Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management] --- # Leave a Microsoft Teams conference call in Service Operations Workspace Leave an active conference call. The call will still be active with other participants. ## Before you begin Role required: itil ## Procedure 1. Navigate to **Workspaces** > **Service Operations Workspace**. 2. Select the **List** \(\[Omitted image "list-icon-new.png"\] Alt text: List icon\) icon. 3. Select **Incidents** > **Open**. 4. Select an incident that has an active conference call. 5. Select the **Collaborate** icon \(\[Omitted image "collab-icon-02.png"\] Alt text: Collaborate icon\) from the contextual side panel. 6. Select the **Calls** tab. 7. Select the active call card. 8. Select **Leave call**. **Parent Topic:**[Using Microsoft Teams to make conference calls in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/microsoft-teams-sow.md)
| title | Leave a Microsoft Teams conference call in Service Operations Workspace |
| description | Leave an active conference call. The call will still be active with other participants. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/leave-teams-conference-call.html |
| release | australia |
| product | Service Operations Workspace |
| classification | service-operations-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Microsoft Teams to make conference calls in Service Operations WorkspaceNotify in Service Operations WorkspaceCollaboration in Service Operations WorkspaceManaging IT services in your organizationService Operations Workspace for ITSMIT Service Management |