Record page configurations in Service Operations Workspace for ITSM

---
title: Record page configurations in Service Operations Workspace for ITSM
description: You can configure the data available in record pages in Service Operations Workspace for ITSM.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/record-page-configurations-sow-itsm.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Getting started with Service Operations Workspace for ITSM, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management]
---

# Record page configurations in Service Operations Workspace for ITSM

You can configure the data available in record pages in Service Operations Workspace for ITSM.

-   **[Configure the incident record page in SOW for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/configure-incident-record-page.md)**  
Configure the data displayed in various incident tabs such as **Overview** and **Details** tabs.
-   **[Configure the change record page in SOW for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/configure-change-form-sow.md)**  
Configure the data displayed in various Change record tabs such as **Overview** and **Details** tabs.

**Parent Topic:**[Getting started with Service Operations Workspace for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/getting-started-sow.md)